Job Description
ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing elite-level education and innovative course offerings.
We’re looking for a dedicated and tech-savvy Technical Operations Specialist to join our team. This role is perfect for someone with a solid technical background who is eager to help streamline our systems, manage technical tools, and support our internal teams with their technology needs.
This is a full-time remote position.
This job is for you if you are
- Are a self-motivated individual with a passion for problem-solving in technical areas and enjoy taking on new challenges.
- Thrive in fast-paced environments, able to juggle multiple tasks and prioritize requests efficiently.
- Can independently troubleshoot technical issues and find proactive solutions to minimize disruptions.
- Are a team player who enjoys collaborating across departments to improve systems and workflows.
- Have a continuous improvement mindset, always seeking ways to automate processes and increase team efficiency.
Responsibilities
Analyze and improve existing processes across different departments (for example, Sales/Customer Support, etc.)
Reduce manual work using automation tools and AI-based solutions
Handle technical requests in internal chats, including resolving issues related to tools such as HubSpot, Aircall, Stripe, and similar platforms
Research tools, workflows, and technical solutions to support business needs
Design and introduce new processes that improve operational efficiency
Mid-level experience in automation, process optimization, or operations
Proficiency in English at a B2 level or higher
Proven ability to learn new tools and systems quickly
Experience working independently with documentation and troubleshooting resources
Strong communication skills with both technical and non-technical stakeholders
High level of ownership and self-motivation
Ability to collaborate with stakeholders and organize personal workload effectively
Strong communicator able to explain technical topics to non-technical stakeholders, self-motivated, proactive, and ownership-driven.
Comfortable collaborating with stakeholders and able to plan and prioritize own tasks effectively.
Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives.
Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.
Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.
Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.
Why You Should Join ELVTR
- Innovative Culture: Be part of a team that values creativity, collaboration, and intellectual curiosity.
- Impactful Work: Contribute to a mission that is reshaping the future of online education.
- Professional Development: Take advantage of learning opportunities and growth prospects within a forward-thinking company.
Join Us
If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.
ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.
