Job description
Techwan (an Everbridge company), designs and delivers mission-critical command and control systems that help save lives and keep operations running. Our solutions support emergency services, public safety agencies, and government organizations in responding faster, communicating clearly, and making confident decisions when it matters most.
As we expand our presence in Switzerland, we are looking for a Technical Project Manager (TPM) based in Romandy to lead customer operations, drive new project implementations, and support regional growth.
The Role
This is a hybrid role combining technical project leadership with hands-on system implementation. You will own live customer environments (RUN & Maintenance), lead technical deployments for new projects, and act as the primary technical interface for Swiss customers. You’ll collaborate closely with international teams across France, Italy, Hungary, and the UAE.
What you’ll do:
- Own and manage the Swiss customer portfolio, ensuring service continuity and high satisfaction
- Handle incident management, change requests, and SLA-based maintenance
- Plan and deliver upgrades, enhancements, and technical roadmaps
- Coordinate stakeholders across customers, partners, and internal teams
Technical Implementation
- Deploy and configure Techwan / Everbridge solutions in on-prem environments
- Administer Windows Server infrastructures
- Automate operations using PowerShell
- Manage and optimize MS SQL databases
- Deploy applications using GIT-based workflows
- Integrate with third-party systems via APIs
- Troubleshoot, test, and debug during rollouts and live operations
Growth & Stakeholder Engagement
- Support pre-sales activities: demos, workshops, and technical discussions
- Build trusted relationships with government and public safety clients
- Contribute to regional expansion and partner enablement
- Travel locally to customer and partner sites
What you’ll bring:
- 8–10 years’ experience in System Engineering, DevOps, Implementation, or Technical Project Management
- Strong Windows Server administration skills
- Solid PowerShell scripting experience
- Good knowledge of MS SQL Server
- Experience with GIT and version control
- Hands-on API and third-party system integration
- Master’s degree in computer science, Engineering, or equivalent
- Fluent in French and English
Nice to have:
- Ansible, DevOps, or infrastructure automation experience
- GIS or telephony integrations (Cisco, Avaya, Zetron)
- .NET / C# exposure
- IIS, Visual Studio, Azure DevOps, JIRA
- Agile, PMP, or ITIL certification
#LI-HG1
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit our website, read the company blog, and follow us on social media.
Everbridge… Empowering Resilience.Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, creed, colour, religion, sex (including sexual orientation and gender identity), national origin, disability, protected veteran status, or any other characteristic protected by applicable law
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
