Job Description
Who We Are
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.
We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today.
Who You Are
You are devoted, compassionate, and enjoy being on the front lines of healthcare, changing the lives of patients by supporting them and the team by focusing on customers. You’re excited about being part of a team that is building a healthcare delivery model that ensures the highest possible quality of life and best outcomes for those in our care. You believe people living with kidney disease deserve the best person-centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that. You thrive in innovative and evolving environments with high rates of change.
Your Role
As a Learning and Development Specialist with Evergreen Nephrology, you are responsible for designing and developing high-impact training for our organization. You’ll partner with our clinical educator and other subject matter experts across all teams to create meaningful learning experiences for our team members. You will ensure that all learning designs are evidence-informed, scalable, and learner-centric. You will be the primary administrator for our Learning Management System, handling tasks such as uploading and testing learning content, overseeing assignments, and preparing reports.
Role Responsibilities
This role’s primary duties include the following:
Learning Design/Development:
Conduct appropriate analyses to identify skill and knowledge gaps to improve performance on the job
Oversee orientation and onboarding logistics and assist in facilitation of new hire onboarding
Design, develop and manage annual compliance training processes in partnership with Legal & Compliance teams
Collaborate with the Clinical Educator and other SMEs to design engaging and meaningful learning experiences for a variety of roles and clinical programs
Serve as a thought partner to leaders and SMEs to influence learning design, rollout, and reinforcement strategies
Design learning experiences for leadership development, role-based training, new team member onboarding, AI utilization, and other programs/initiatives, as needed
Design and develop elearning courses, microlearning, and assessments
Design and develop performance support materials (e.g. job aids, reference guides, toolkits)
Leverage LinkedIn Learning to support ongoing education and training initiatives
Measure training effectiveness through learner feedback, assessments, and performance outcomes
Ensure learning content meets organizational, regulatory, and accreditation standards
Partner with SMEs to regularly review and refresh content as roles, tools, or regulations evolve
Support continuous improvement of all learning and development programs and initiatives
Learning Systems Administration:
Manage our current LMS (WorkRamp) end-to-end, including integration with our HRIS (Rippling), user permissions, assignments, and system settings
Upload, test, and manage the lifecycle of training content
Serve as the primary escalation point for LMS-related issues and system questions
Ensure completion records are accurate for regulatory, safety, and accreditation requirements
Utilize LMS tools and Microsoft Excel to generate, analyze, and interpret learning system data into meaningful dashboards and reports
Manage LinkedIn Learning administration, including assignments, data analysis, and reporting
Document LMS processes, workflows, and user guidance to support sustainability and knowledge transfer
Monitor trends in participation, completion, assessment results, and learner engagement to inform improvements
Manage LMS vendor relationship, including support tickets, enhancements, and roadmap discussions
Other duties consistent with this role, as assigned
Required Qualifications
Bachelor’s degree in education, Instructional Design, Organizational Development or related field
3-5 years of experience in instructional design in a business setting
Minimum 1-year of experience with direct responsibility for LMS administration
Intermediate skills with Articulate 360, specifically Storyline and Rise
Intermediate skills with Snagit and Camtasia Studio
Strong visual design skills
Strong written and verbal communication skills
Strong attention to detail
Ability to create job-realistic learning scenarios
Ability to identify and solve technical problems related to content, user access, or system errors
Ability to organize, prioritize, and manage multiple projects
Intermediate skills with MS Office Suite of products including Outlook and Teams
A portfolio of work demonstrating your instructional design and visual design skills
Able to work effectively in a primarily remote environment:
Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended
Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role
Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Preferred Qualifications
Experience implementing Human Performance Improvement models
Experience designing microlearning in 7taps
Experience designing job aids, guides, etc. using Canva
Experience with Articulate Reach Pro
Experience with WorkRamp LMS
Experience managing a LinkedIn Learning enterprise account
Experience utilizing AI-enabled assistants and tools in your workflow
Experience working in a healthcare setting
Compensation
The pay range for this role is $75,000 to $90,000 annually. Exact pay is determined based on experience, education, and other role-specific factors.
This role is also eligible for an annual bonus.
Benefits
Evergreen Nephrology’s total rewards program is designed to support you in and outside of work. You can expect:
Paid time off starting at 4 weeks for full-time employees
12 paid holidays per year
Medical, dental, vision and life insurance, including an HSA with employer match
Reimbursement for continuing medical education for eligible roles
A 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure
Paid parental leave
A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology
Evergreen Nephrology is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other protected category under local, state or federal laws.
If you are an applicant with a disability who requires reasonable accommodation for any part of the hiring process, please contact us for assistance at [email protected].
