Job description
Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company’s technology protects 900 million people in 190 countries.
The Marketing Team is empowered to spark change daily with MAP - Mastery in their role, Autonomy to make decisions, and a Purpose to make the world a safer place for all consumers. Using cutting-edge tech and delivering best-in-class content, they influence the trajectory of our company. It’s this team spirit and trust in each other that let us go further together. This team has two simple goals: 1. Everyone in the world knows about the Feedzai brand 2. Making sure our sales team is busy. Join Us!
We’re looking for an operationally focused, systems-minded Program Specialist to drive the efficiency and scale of our core global marketing programs. These foundational programs are the engine that powers sustained, measurable engagement across the buyer’s journey. As the Program Specialist, you’ll be the expert who transforms strategy into reliable, repeatable execution, owning and optimizing key programs like email marketing, and expanding to other global initiatives that support our brand and business growth. You’ll combine a passion for marketing excellence with strong operational rigor to ensure our programs run flawlessly, deliver impact, and continuously evolve.
You
You are a proactive, data-driven marketer who loves building structure that scales. You’re passionate about using insights and automation to make programs smarter and more effective. You thrive on building repeatable processes, testing and optimizing performance, and partnering across teams to turn great ideas into measurable business outcomes. You stay ahead of modern B2B marketing best practices, especially email marketing, and you’re energized by helping others execute with precision and efficiency.
Your Day to Day
- Own and optimize the global email marketing program from strategy to execution to reporting. Build an always-on engine that supports brand awareness, campaign engagement, and pipeline acceleration.
- Design, test, and evolve scalable email frameworks, templates, and workflows to increase efficiency and performance across global and regional marketing teams.
- Lead A/B testing and performance optimization, interpreting results to deliver actionable insights and recommendations to the broader marketing team.
- Partner cross-functionally (Content, Demand Generation, Regional Marketing, Creative, and Product Marketing) to align email and other foundational programs with strategic business priorities.
- Package programs into turnkey “plays” that can be easily adopted by regional teams ensuring global consistency, local flexibility, and measurable impact.
- Lead or support additional foundational marketing programs (to be defined) that drive always-on engagement.
- Implement process improvements, automation, and reporting frameworks to scale program impact and efficiency.
- Monitor and analyze program performance across channels, identifying trends and opportunities for continuous improvement.
- Provide transparent, proactive communication on program status, performance, and upcoming plans to marketing and business stakeholders.
You Have & You Know-how:
- 2–4 years of experience in Marketing Program Management, Marketing Operations, or Email Marketing within a B2B or fintech/SaaS environment.
- Proven ability to manage multiple ongoing programs and deliver measurable results.
- Deep knowledge of email marketing best practices—including deliverability, segmentation, testing, personalization, and performance optimization.
- Hands-on experience with marketing automation tools (e.g., HubSpot, Marketo, Pardot) and project management platforms (e.g., Monday.com, Asana, Jira).
- Strong analytical skills and the ability to translate data into insights and recommendations.
- Excellent communication skills, with the ability to clearly articulate program goals, outcomes, and next steps to diverse stakeholders.
- Systems thinker who enjoys building processes that scale and make teams more efficient.
- Must be eligible to work in Portugal.
#LI-Remote #LI-BR1
Your First 30-Days at Feedzai:
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can’t wait to have you join the team!
Life at Feedzai Instagram
Feedzai Culture
Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feedzai does not accept unsolicited resumes from recruiters or employment agencies.
Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.
