Job Description
About Figure
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.
About the Role
Help build the front line of Figure’s Customer Operations team.
As a Recruiter, you will own high-volume hiring for Customer Operations roles that directly support our customers and business growth. You’ll manage a fast-moving pipeline, engage candidates, and partner closely with hiring managers to keep searches moving with speed and quality.
This is a high-impact, execution-focused role with real ownership and visibility. You’ll play a direct role in how we scale Customer Operations and will have the opportunity to improve process, drive hiring outcomes, and grow your recruiting skillset in a fast-moving fintech environment.
What You’ll Do
- Own full-cycle recruiting for high-volume Customer Operations roles
- Source, engage, assess, and close qualified candidates
- Manage a high-volume pipeline with strong organization and follow-through
- Partner with hiring managers to define needs, calibrate candidates, and move roles forward
- Deliver a clear, responsive, and positive candidate experience from outreach through offer
- Use ATS and sourcing tools to track pipeline, feedback, and hiring progress
- Write, publish, and optimize job postings across external platforms
- Monitor funnel metrics and identify ways to improve conversion and candidate flow
- Build and maintain pipelines for recurring and high-priority roles
- Support structured, consistent, and objective hiring practices
What We Look For
- 1–3+ years of recruiting experience, ideally in high-volume, customer-facing, or operations roles
- Strong sourcing and candidate engagement skills
- Ability to manage a high-volume pipeline with speed, accuracy, and attention to detail
- Experience using an applicant tracking system (e.g., Greenhouse) and sourcing tools like LinkedIn Recruiter
- Clear, professional communication with candidates and hiring partners
- Strong organization and ability to keep multiple roles moving at once
- Comfort using recruiting metrics to track progress and improve outcomes
- Ability to adapt quickly as hiring needs and priorities evolve
- Demonstrated commitment to promoting diversity and inclusion, including identifying and nurturing high-performing, diverse talent, while fostering an environment of objectivity, open communication, and mutual respect.
- Adhere to all company security policies and data handling procedures.
- Complete mandatory security awareness training within required timeframes.
- Promptly report any suspected security incidents or suspicious activity to the Security team.
Salary
- Base Compensation Range: $65/hr
This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.
Benefits
- Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
Employer-paid life and disability insurance
11 observed holidays and PTO plan
Up to 12 weeks of paid family leave
Continuing education reimbursement
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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