Job Description
We’re looking for a commercially minded and data-driven Membership Marketing Growth Hacker to power the next stage of membership growth across Future’s portfolio of brands.
This is an important role responsible for driving acquisition, activation and retention - being the single owner of the end-to-end membership growth engine.
You’ll work cross-functionally with product, tech, editorial, CRM and commercial teams to launch new membership initiatives, optimise lifecycle performance and improve engagement.
This role is critical to the success of membership and is ideal for someone who excels at experimentation, ownership and measurable growth impact.
What you’ll be doing
As Marketing Growth Hacker, reporting to the Head of Digital Customer Subscriptions, you will be the owner of membership growth performance across acquisition, activation and retention.
You will define a lifecycle growth strategy across key touchpoints ensuring members move from sign-up to active, engaged and retained users.
You will lead membership launches, drive ongoing engagement strategy and act as the voice of the customer using data and behavioural insight to refine the proposition.
Experience that will put you ahead of the curve
- Experience with lifecycle marketing and conversion optimisation
- Experience working with CRM marketing, editorial and commercial teams
- Comfortable working with analytics tools (e.g. GA4 or similar)
- 5+ years experience in growth marketing, lifecycle marketing or performance-led marketing roles
- Experience managing measurable growth KPIs
- Experience building and optimising acquisition and retention funnels
- Commercial awareness and understanding of engagement-driven revenue models
- Experience leading cross-functional growth initiatives
What’s in it for you
The expected range for this role is £50,000 - £60,000.
This is a Hybrid role from our Bath or London Office, working three days from the office, two from home
… Plus more great perks, which include;
- Uncapped leave, because we trust you to manage your workload and time
- When we hit our targets, enjoy a share of our profits with a bonus
- Refer a friend and get rewarded when they join Future
- Well-being support with access to our Colleague Assistant Programmes
- Opportunity to purchase shares in Future, with our Share Incentive Plan
Internal job family level P5
Who are we…
We’re Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.
We’ve got ambitious plans that further build on our growth momentum and unlock new opportunities – and we’re looking for driven people who want to be a part of it!
Our Future, Our Responsibility - Inclusion and Diversity at Future
We embrace and celebrate diversity, making it part of who we are.
Different perspectives spark ideas, fuel creativity, and push us to innovate. That’s why we’re building a workplace where everyone feels valued, respected, and empowered to thrive.
When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table — it’s about making sure the table has room for everyone.
Because a diverse team isn’t just good for business. It’s the Future.
Find out more about Our Future, Our Responsibility on our website.
Please let us know if you need any reasonable adjustments made so we can give you the best experience!
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