Job Description
Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all.
We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures.
Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.
About the role:
We’re looking for an exceptional People Operations Associate to help power Garner’s next-generation People function. In this role, you will serve as the execution engine for our day-to-day operations, ensuring our workflows are scalable and our employees feel supported from day one. You’ll be the primary point of contact for employee inquiries, directly manage onboarding and offboarding, and maintain the integrity of our people data across Rippling and other HR systems. This is a unique opportunity for someone eager to master the HR fundamentals in an exceptionally fast growing, high-bar organization, and to be a key player in our journey toward human/AI partnership. This role reports to the People Operations & Automation Manager.
Where you will work:
This position has the option to be fully Remote or Hybrid 3x weekly in our NYC office.
What you will do:
- Own the front lines of the employee experience – manage the People Ops inbox and our upcoming ticketing system, serving as the trusted, go-to resource for fast and accurate resolutions across payroll, systems benefits, policies, and compliance
- Execute a seamless onboarding and offboarding experience – manage end-to-end operational workflows for new hires (20+ per month) and departing employees, ensuring a best-in-class experience using streamlined, tech-enabled workflows
- Champion data hygiene and knowledge management rigor– maintain pristine employee data and documentation in Rippling, Confluence, and other systems in accordance with robust internal standards
- Drive continuous process improvement – proactively identify workflow gaps and contribute ideas to help the team execute faster and more effectively
The ideal candidate has:
- 1-2 years of experience in a People Operations role at a fast-paced tech company
- A high ownership mentality — you take pride in being a steward of our processes, ensuring every task is completed with rigor and in full alignment with standards
- Uncompromising integrity and discretion — you understand the weight of handling highly sensitive personnel information and maintain strict confidentiality and professionalism at all times
- An empathetic, customer-support mindset — you thrive on helping others and are deeply invested in making employees feel supported, maintaining composure and empathy even in challenging circumstances
- A tech-forward, efficiency-obsessed mindset — you have an intuition for cutting-edge technology and are constantly seeking ways to use modern toolsets to automate repetitive tasks and boost your output
- Analytical and problem-solving skills — you recognize problems, think through potential causes, and evaluate information before jumping to conclusions
- Unwavering reliability and attention to detail — you consistently deliver quality, error-free work on time, and escalate clearly when deliverables are at risk
- A growth mindset — you are eager to accelerate your career at a fast pace, implement feedback well and quickly, and are willing to put in the time and effort to master the fundamentals of scaling People Ops
Compensation Transparency:
The base salary range for this position is $70,000 - $85,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: Flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, Flexible Spending Accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to [email protected].
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
