About MaestroQA
We founded MaestroQA in 2013 to create an AI conversation data quality platform. Our platform turns conversation data into business insights, helping companies improve customer experience, reduce risk, and refine product strategy.
We ingest and model conversation data from various sources, like contact centers, and combine it with other relevant information. This data is then available for company-wide analysis using our AI prompting and visualization tools, all while ensuring secure and compliant access. We also make it actionable through reverse-ETL, Quality Assurance (QA) workflows, and coaching.
We specialize in Customer Experience, Quality Assurance, Auto QA, QA Reporting, Coaching Platforms, AI Analysis, and Root-Cause Analysis. Our platform helps businesses identify compliance risks, uncover missed sales opportunities, detect churn and escalations, monitor AI chatbots, manage BPO and agent performance, and conduct Voice-of-Customer (VoC) analysis.
Our customers include Oura, who replaced CSAT with an AI-built experience score; Brex, which uses our AI-driven analytics for customer insight and coaching; Angi, which gains AI-powered revenue and risk insights from sales conversations; Resident, which uses AI-powered VoC to pinpoint friction; and DraftKings, which implemented AI-powered coaching.
Mission & Values
Our mission is to be the leading platform for analyzing conversation data. We value recognizing and nurturing overlooked talent, elevating employee skills for professional growth, and supporting our employees in transforming their financial future through accelerated career progression over a 5-10 year period.
Team & Culture
We are a team of 51-200 employees. Our culture emphasizes valuing individual potential, fostering skill development, and facilitating career advancement. BuiltIn recognized us with awards for 2025, including Best Places to Work (Fully Remote), Best Startups to Work for (US), and Best Startups to Work for (Fully Remote). We organize company offsites for our team.
Frequently Asked Questions
MaestroQA offers an AI-powered conversation analytics platform. It ingests and models conversation data from various sources, provides AI prompting and visualization tools for analysis, and enables actions through reverse-ETL, Quality Assurance, and Coaching workflows. The platform focuses on improving customer experience, reducing risk, and informing product strategy.
MaestroQA values recognizing and nurturing overlooked talent, elevating employee skills, and enabling employees to transform their financial future through career progression.
MaestroQA’s culture focuses on valuing potential, fostering skill development, and offering opportunities for career growth. The company has won BuiltIn awards for Best Places to Work and Best Startups to Work for, including in fully remote categories, and organizes company offsites.
MaestroQA’s platform addresses business-critical use cases such as identifying Compliance Risk, uncovering Missed Sales Opportunities, detecting Churn and Escalation, monitoring AI Chatbots, supporting BPO and Agent Governance, and performing Voice-of-Customer Analysis.
MaestroQA was founded in 2013.
MaestroQA is active in the Customer Experience, Quality Assurance, Auto Qa, Qa Reporting, Coaching Platform, Ai Analysis, and Root-cause-analysis markets.
MaestroQA has 51-200 employees.
MaestroQA hires globally with a remote-first approach, allowing employees to work from anywhere.
MaestroQA is not actively hiring at the moment. Check back later for new opportunities.
Yes, MaestroQA is a remote-first company.
MaestroQA's website is www.maestroqa.com .
You can find MaestroQA on X (Twitter) and LinkedIn .
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