Job Description
About us
Gogolook is a leading TrustTech company founded in 2012 and listed on the Taiwan Stock Exchange in 2025 under the stock code 6902. With “Build for Trust” as its core value, the company has expanded its business from Asia to Europe and America. Gogolook’s AI technology is built on the world’s largest database of digital scam data, encompassing phone numbers, websites, virtual currency wallet addresses, and other factors.
The company provides diverse anti-scam and fintech services for both consumers and businesses. Its anti-scam offerings include the digital anti-scam app “Whoscall” and a range of enterprise scam prevention solutions in combination with “ScamAdviser.”
The Fintech BU empowers consumers through data-driven financial services and inclusive lending: Roo.Cash（袋鼠金融）offers transparent matchmaking for financial products like credit cards, while JUJI（招財麻吉）provides an innovative microloan service for rapid, convenient funding during urgent financial needs.
A foundation member of the Global Anti-Scam Alliance (GASA), Gogolook has also teamed up with a number of institutes such as the Taiwan National Police Agency Criminal Investigation Bureau, the Financial Supervisory Service of South Korea, Thai Royal Police, the Fukuoka city and Shibuya City government, the Philippines Cybercrime Investigation and Coordinating Center, and the Royal Malaysia Police and state government to fight scam, dedicated to creating a “scam-free environment.”
Why you should join Gogolook
- Influential products: What we make are meaningful products that create values for society and defend against frauds.
- Emphasize self-growth: We encourage technical community activities, subsidize tickets for conferences and workshops so that learning is continuously supported by the company.
- Unleash your talent: We respect the professional opinions of everyone, encourage team members to discuss with each other, and make awesome products together.
- Transparent culture: We publicly share the company’s information to all, every member can read and feedback, and become a part of participating in the proposal.
We are looking for a proactive and organized Part-time Coordinator to support daily operations and coordinate across teams and partners. You will support business operations within Whoscall, working closely with internal teams and external partners to ensure smooth business processes.
The ideal candidate is detail-oriented, possesses strong communication skills, and is able to manage multiple tasks efficiently in a fast-paced environment. This role is perfect for someone who enjoys working collaboratively and contributing to operational success while maintaining flexibility in a part-time capacity.
Responsibilities
- Administrative & Documentation Duties
- Document Preparation: Work with an agency to provide business documents, including quotations, invoices, purchase orders, and formal correspondence.
- Filing & Organization: Maintain a digital filing system for all processed documents.
- Customer Follow-up & Coordination
- Active Follow-up: Reach out to clients via phone, email, or messaging platforms (e.g., LINE) to track document statuses, signatures, or payment confirmations.
- Inquiry Handling: Act as the first point of contact for client inquiries, providing basic product/service information and routing complex queries to the relevant departments.
- Working Arrangement
- Primarily remote, with two required office visits per month to process physical documents.
- 20 hours per week, preferably spread across Monday to Friday (4 hours per day).
Minimum Qualifications
- Bachelor’s degree or currently pursuing a degree in Business Administration, Marketing, Communications, or related fields.
- Strong communication and interpersonal skills.
- Good organizational and multitasking abilities with attention to detail.
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and Google Workspace.
- Able to coordinate effectively with internal teams and external customers.
- Service-minded with a positive attitude and problem-solving skills.
- Ability to work independently and manage time efficiently in a part-time schedule.
- Fluent in Thai (written and spoken); basic English proficiency for internal communication.
Preferred Qualifications
- Previous experience in administrative support, customer service, or coordination roles is preferred.
฿15,000 - ฿15,000 a month
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
