Job Description
About Superhuman
Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.
The Opportunity
As a Senior Recruiting Operations Program Manager, you will own the strategy and execution of recruiting operations at scale—driving operational excellence, systems optimization, and high-impact programs that directly enable headcount delivery and business growth. This role will be a strategic connector between recruiting, operations, and business partners, delivering scalable solutions that continually improve candidate and hiring manager experiences and help the organization meet its recruiting goals. This role combines project management, systems expertise, and talent strategy to advance best-in-class hiring processes, drive operational improvements, and provide reliable, day-to-day support—including overseeing requisition quality, stakeholder engagement, and process troubleshooting.
In this role, you will:
- Own and continuously evolve end-to-end recruiting operations, including position management, workflow design, and systems optimization.
- Lead complex cross-functional initiatives from strategy through execution and change adoption.
- Design, launch, and lead scalable recruiting programs (e.g., interviewer onboarding, referral programs, process redesign, university hiring, DEI initiatives)
- Use data and stakeholder insight to identify systemic bottlenecks and implement automation-first solutions that increase recruiter capacity and hiring velocity
- Establish operational standards, documentation, and governance frameworks to ensure consistency, data integrity, and compliance across teams and regions
- Foster continuous improvement by analyzing recruiting data results, gathering feedback, iterating on programs, and supporting employer branding and recruitment marketing efforts
- Build strong partnerships and represent recruiting on cross-functional projects with HR, People Analytics, Finance, and business leaders
- Evaluate, implement, and optimize recruiting tools to improve scalability and performance
- Track and report on key performance metrics, supporting stakeholder accountability and ongoing optimization
Qualifications
- 5+ years of experience in recruiting operations, talent programs, or strategic operations roles, with a proven track record of building scalable recruiting infrastructure in high-growth or evolving environments
- Proven ability to own complex operational initiatives end-to-end and deliver measurable improvements in hiring outcomes
- Strong strategic and analytical thinker, experienced in using data and metrics to diagnose issues, influence decisions, and drive continuous improvement
- Skilled at influencing and aligning senior stakeholders across functions
- Highly organized and execution-focused, with the ability to manage multiple priorities and operate effectively in fast-paced, ambiguous environments
- Strong to advanced proficiency with recruiting systems and tools (e.g., Ashby, Workday, LinkedIn, Gem) and a strong aptitude for adopting and optimizing new technologies
- Detail-oriented with a strong commitment to operational excellence, data integrity, and exceptional candidate and hiring manager experiences
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
Compensation and Benefits
Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.
Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.
United States:
Zone 1: $152k - $209k/year (USD)
We encourage you to apply
At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).
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