Job description
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
About Design at Gusto: Product Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.
About the Role:
We’re looking for a product designer to join our Time Tools team, a key area of growth for Gusto. As a core design contributor in this product area, you’ll partner closely with PM, Engineering, and Data peers to shape high-priority initiatives. You’ll be responsible for designing experiences that help small business owners and their employees manage time with confidence and ease.
This role offers the opportunity to own major product initiatives end-to-end—from uncovering customer needs to shipping polished, performant, and accessible experiences. You’ll collaborate with other designers on the team, contribute to our design system, and help elevate the craft quality of our product.
About the Team:
Time and Attendance is our flagship in a suite of add-ons designed to complement Gusto Payroll. The add-on helps small business owners track time, create and share schedules, manage attendance, and seamlessly sync hours to payroll—all within the Gusto platform. The team’s scope includes:
- Time tracking: Allow employees to log hours via web, app, or kiosk, supporting flexible work arrangements like remote and flextime.
- Scheduling: Create and manage employee schedules, accommodating shifts, availability, and shift swaps.
- Time off policies and requests: Automate time off management, support complex PTO policies, and ensure compliance with labor laws.
- PTO balances: Keep track of employee time off with automatic updates that sync vacation and sick days with payroll and calendars.
- Project tracking: Manage projects with tools for tracking time spent on tasks, analyzing progress, and adjusting workloads.
Here’s what you’ll do day-to-day
- Translate customer insights into intuitive, scalable workflows that simplify scheduling, attendance, and compliance.
- Design and refine multi-surface experiences (web, mobile, kiosk) that meet the needs of both managers and employees.
- Partner with PM, Engineering, and Data to define problem spaces, set priorities, and deliver customer value.
- Champion our design system and evolve it through contributions that improve platform cohesion.
- Balance long-term vision with near-term execution, navigating ambiguity and adjusting scope as customer needs evolve.
- Provide thoughtful critique and mentorship to peers, helping elevate craft quality across the team.
Here’s what we’re looking for:
- Experience: 8+ years in product design.
- Product acumen: Proven ability to collaborate with PM and Engineering partners to shape priorities and translate them into clear roadmaps.
- Craft excellence: Portfolio demonstrating accessible, performant, and thoughtful end-to-end product design across web and mobile.
- Customer empathy: Skill at uncovering and synthesizing customer needs—particularly for small businesses and hourly workers—into actionable design insights.
- Collaboration and influence: Strong communication skills, with the ability to align cross-functional partners and drive clarity in complex problem spaces.
Ideally you have:
- Experience designing complex systems or compliance-heavy workflows, ideally in SaaS, HR, or productivity tools.
- Familiarity with designing AI-driven experiences, including AI agents, conversational UI, or LLM-powered workflows.
- Experience scaling products in fast-growing environments, balancing early-stage adoption with long-term system design.
- A passion for helping small businesses and their employees thrive.
Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto’s subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto’s Applicant Privacy Notice.
