Job Description
Job Summary
We are seeking an experienced Accounts Receivable (AR) Operations Specialist to support and optimize our end-to-end AR processes. The ideal candidate will play a key role in collections, payment application accuracy, and identifying process improvement opportunities to enhance cash flow and reporting accuracy. This role involves close collaboration with cross-functional teams, timely issue resolution, and a commitment to consistency and compliance in financial operations.
Key Responsibilities
Review AR aging reports and perform invoice, payment, and credit reconciliations.
Investigate and resolve discrepancies via online meetings and email correspondence with customers, in collaboration with the Collections and Sales teams.
Oversee daily payment application processes, ensuring timely and accurate transaction postings; troubleshoot and resolve related issues.
Work cross-functionally with Sales, Logistics, Collections, and Accounting to resolve billing and payment discrepancies, including chargebacks, short payments, and overpayments.
Ensure timely and accurate upload of payment documentation—including check deposits, smart safe receipts, and ACH remittance details—to internal systems.
Support bi-weekly bank reconciliations related to AR entries and assist with external audits by preparing and adjusting supporting documentation.
Manage payment reconciliation and reporting for consignment accounts, ensuring alignment with contractual obligations.
Process account adjustments, write-offs, and credit memos in compliance with company policies.
Conduct weekly quality reviews of payment applications and reconciliations to ensure data accuracy, integrity, and policy adherence.
Analyze AR performance metrics (KPIs) and provide insights to guide collections and strategic decision-making.
Lead and contribute to continuous improvement initiatives, promoting best practices to enhance AR efficiency and reduce aged receivables.
Participate in month-end and year-end closing activities by ensuring accurate and timely AR postings.
Qualifications
Proven experience in Accounts Receivable operations or a similar finance role.
Strong understanding of AR processes, payment application, and reconciliation.
Proficiency with accounting software and ERP systems (e.g., SAP, Oracle, NetSuite).
Advanced Excel skills and the ability to analyze financial data.
Strong communication and collaboration skills, with a problem-solving mindset.
Detail-oriented and highly organized, with the ability to manage multiple priorities.
Familiarity with internal controls and audit practices is a plus.
Fully remote position
Salary increase opportunities based on performance
Opportunities for professional growth; working with the largest companies in the expanding cannabis industry ($10M+ monthly revenues).
