Job Description
1 in 4 people in the US have a treatable mental health condition, but most providers don’t accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We’ve automated that.
But we’re going further. Over 70,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren’t just a billing layer; we are becoming the platform where care actually happens.
We’re a Series D company with $325M+ in funding (a16z, Accel, GV, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the Role
The Recruiting Coordination team is the operational backbone of Headway’s talent engine. We’re the team that makes hiring happen — from the moment a candidate is scheduled for their first interview to the day an offer is signed. We own the logistics, the details, and the candidate experience that shapes how people feel about Headway before they ever join.
We are looking for a strong partner for our Recruiters and Sourcers to enable an exceptional candidate experience for potential hires across the company. As we continue to scale at hyper-growth pace, we’re seeking an operationally excellent and relationship-driven teammate to plug into searches, collaborating effectively with hiring managers, candidates, interview teams, and talent stakeholders. This is a great opportunity for a Talent professional who is looking for exposure to a mission-driven, high growth organization!
You Will
- Schedule and coordinate interviews end-to-end across a portfolio of open roles, ensuring every detail is confirmed and nothing falls through the cracks
- Serve as a primary scheduling point of contact for candidates throughout the interview process, delivering a warm and organized experience
- Maintain accurate candidate records and pipeline data in Greenhouse in real time
- Partner with recruiters and sourcers to manage logistics — calendar coordination, interviewer prep, and video link setup — across multiple simultaneous reqs
- Communicate proactively when schedules change, conflicts arise, or candidates need updates
- Support TA operational workflows, including BrightHire coordination and other tooling as we automate and streamline
You’d Be a Great Fit If…
- You’re known for being organized and detail-oriented — you’re the person who catches the timezone error before it becomes a problem
- You’ve worked in a high-volume coordination, scheduling, or operations role and thrived under the load
- You communicate clearly and warmly — candidates and interviewers alike feel informed and taken care of
- You treat data hygiene as a professional standard, not an afterthought
- You’re proactive — you don’t wait to be asked before flagging a conflict or closing a loop
- You’re energized by the pace of a fast-growing company and comfortable with change
Compensation and Benefits:
The expected base pay range for this position is $91,000-$119,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
- Benefits offered include:
- Equity compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
We believe a team’s strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
