Job Description
Who We Are
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.
We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.
In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.
Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
What you’ll do
Own the Talent Acquisition efforts in managing the talent funnel from role scoping, drafting JDs, advertising, screening and nurturing candidates through the process with a delightful experience.
Collaborate with hiring managers to lead the initial stages (1-2) of the hiring process by filtering applications and conducting screening calls working across a minimum of 15+ roles.
Optimise interview process to identify top caliber talent by building situational, behavioral, culture and values question banks.
Supporting hiring managers in designing role related tasks, challenges and take-homes in process.
Activate headhunt mode when required for niche technical roles, earmarking and nurturing top talent profiles building pipelines across product and engineering.
Support with benchmarking elite talent profiles helping hiring managers understand great from good.
Support Head of People in implementing talent tools, processes and systems.
Network, build, and nurture relationships with tech startup craftspeople; product managers, engineers, clinicians, sales, ops, CX to build a high caliber talent pipeline.
Elevate our employer brand in creative ways representing Heidi across various platforms eg. conferences, networking events, community meetups, blogs, socials, videos etc.
What we’re looking for
Proven track record of 2+ years in agency and/or internal talent acquisition working within tech or startups.
Experience managing the hiring process end to end from activating talent funnel, role scoping, CV screening, interviews to offer, acceptance and onboarding.
Super-connector, loves working with people, building rapport and nurturing relationships.
Knowledge around hiring technical roles is important (product and engineering) the rest can be learned.
Must be comfortable with headhunting tactics and cold outreach when needed to build candidate pipeline against talent gaps
Pace and urgency to your work is essential, if you are execution focused and get sh*t done no matter how much chaos and ambiguity surrounds you - great
An eye for identifying high caliber talent and passionate about building a high performance culture
Self-starter, highly motivated, competitive, driven by hitting numbers and developing deep relationships with empathy and a commercial acumen.
Ability to work autonomously with high levels of accountability to meet TA requirements and hiring goals.
Someone who is compassionate, has a great sense of humor, a zest for life, is keen to accelerate their career in people and have fun!
Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships.
The way we work
1. Build to Last
We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.
2. Own Your Practice
Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.
3. Move Fast, Stay Steady
We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.
4. Make Others Better
Honest feedback, steady support, and shared growth keep our teams improving together.
Why you will flourish with us
Flexible hybrid working environment, with 3 days in the office.
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career!
Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We’re proud to be an equal opportunity employer and welcome all applicants as we’re committed to promoting a culture of opportunity for all.
