About Hubtype
We are a software development company founded in 2016, focused on customer service automation. We create AI agents for WhatsApp and other messaging channels for enterprise and small-to-medium business clients.
Our AI agents understand customer requests, access client systems, and complete tasks directly within the conversation. For forms, document uploads, or guided actions, we use webviews to keep the entire interaction within the chat interface. Customers can book, pay, request refunds, submit claims, or get product help without leaving the chat.
Our platform offers a messaging-focused helpdesk, a visual Flow Builder for codeless conversational design, and analytics tools. It integrates with CRMs, helpdesks (like Salesforce and Zendesk), data analytics, and CMS (like Contentful). Projects start at 15-20k EUR per year.
We follow security standards, with end-to-end encryption on messages, secure SSL Webhooks, and ISO 27001 certification.
Team & Culture
We have 11-50 employees. Our work environment is fully remote with flexible arrangements.
Our culture encourages continuous learning, offering 10% of work time for personal growth. Our benefits plan also emphasizes learning. We encourage collaboration across teams. We value curiosity, attention to detail, and an experimental mindset, especially in our AI and product design roles.
Benefits & Perks
We offer 29 days of annual leave, plus national holidays, an employee’s birthday, and a volunteering day. We are fully remote with flexible working arrangements.
We give employees 10% personal growth time for learning and development, plus a workstation budget for their home office. Our benefits plan also focuses on learning and development.
Frequently Asked Questions
Hubtype provides an automation platform that deploys AI agents for customer service across WhatsApp and other messaging channels. This platform includes a messaging-focused helpdesk, a visual Flow Builder for designing conversational flows, and an analytics suite. The AI agents are designed to understand requests, access systems, complete tasks, and facilitate actions like booking, paying, or requesting refunds directly within the chat.
Hubtype offers benefits such as 29 days of annual leave plus national holidays, an additional day off for birthdays, and a volunteering day. Employees benefit from a fully remote policy and flexible working arrangements, a 10% personal growth time for learning and development, and a workstation budget to support home office setups. The company also provides an Attractive Benefits & Perks Plan focused on Learning & Development.
Hubtype operates with a fully remote policy and flexible working arrangements. The culture emphasizes personal growth and learning, offering 10% personal growth time and a benefits plan centered on development. Employees are encouraged to collaborate cross-functionally and demonstrate curiosity, attention to detail, and a creative, experimental mindset, particularly in roles involving AI and product design.
Hubtype prioritizes security for companies and customers. Its systems and messaging channels are designed for secure communication, featuring end-to-end encryption on messages, secure SSL Webhooks, and ISO 27001 certification.
Hubtype was founded in 2016.
Hubtype is active in the Customer Service, Messaging Apps, Chatbots, Ai, Customer Satisfaction, Customer Experience, Communication, Alternative Intelligence, Instant Messaging, Conversational Apps, Conversational Interfaces, Chat Bots, Whatsapp, Whatsapp Business, Conversational Ai, Conversational Ui, Whatsapp Business, Enterprise Conversational Apps, and Ai Agents markets.
Hubtype has 11-50 employees.
Hubtype hires in 🇪🇸 Spain.
Hubtype is not actively hiring at the moment. Check back later for new opportunities.
Yes, Hubtype is a remote-first company.
Hubtype's website is www.hubtype.com .
You can find Hubtype on X (Twitter) and LinkedIn .
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