Job Description
Company Description
iKhokha is a place where chance takers become change makers.
At iKhokha, we’re made to make it. As you’d expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech’s in Africa we’ve built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us empower small businesses in South Africa.
Job Description
Are you ready to embark on an exhilarating career journey that combines your passion for sales with the art of creating unforgettable customer experiences? Look no further! We are seeking extraordinary individuals to join our team as Inbound Sales Superstars!
So, what will you do?
As an Inbound Sales Specialist, you’ll play a pivotal role in driving revenue growth for iKhokha and, contributing to the expansion of our customer base. Yip, that means selling our super slick card machines!
Your key responsibilities will include not only closing sales but also elevating our customer experience to new heights.
In addition to the above, you will:
- Make cold sales calls from databases and/or lists/referrals.
- Sales calls from warm leads from various marketing channels and activities.
- Ensuring daily KPI’s are met.
- Talk time and dials are met daily.
- SLA’s are met for every client.
- Ensuring all applications are complete and submitted timeously.
- Liaising with clients and other departments within the business to ensure the clients is serviced timeously.
- Communication with all clients on all platforms are done timeously.
Qualifications
- Completed Matric/Grade 12
Deal Breakers:
- 1 - 2 years call centre experience.
- 2 - 4 years sales experience.
- Business to business sales expertise.
- Knowledge of sales techniques, excellent communication skills, and proficiency in Microsoft Applications.
- Experience in using a CRM tool.
- Previous exposure to Hubspot will be advantageous.
Additional Information
Perks of joining the Tribe?
- Work in a high-growth company with tangible results you’re accountable for.
- Enjoy hybrid, remote, and in office work models.
- Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
- Be guided by visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning and development.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.
Stay Sharp!
Job scams are out there, but we’ve got your back. Here’s how to keep it real when applying:
Apply the iK way:
Go via our Careers page or verified platforms (Smart Recruiters).
We’ll never ask for payment, personal financial details, or anything unusual during the hiring process. If someone does, it’s a scam, report it.
If something feels off, pause and confirm the role on our site before responding.
Your journey to join the iKTribe starts with trust and we’re here to keep it simple and secure.
