Job Description
Company Description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
As a Business Implementation Officer within the IQ-EQ Mauritius office, your main mission will be to ensure the first level control of project management. You will be responsible for the rigorous monitoring of each project stage, coordinating internal teams, and ensuring compliance with quality standards and internal processes. Your role will focus on supervision, traceability, and the optimization of project steering to guarantee compliance and performance.
Key Responsibilities
- First Level Control: Conduct initial operational controls on project management processes, verifying that implemented actions comply with internal procedures and regulatory requirements.
- Project Management Monitoring: Develop and implement tools and indicators to track progress, assess performance, and promptly identify discrepancies or potential risks throughout the project lifecycle.
- Cross-Functional Coordination: Collaborate closely with technical, project, and operations teams to ensure fluid communication and consistency in the execution of actions.
- Performance Monitoring & Reporting: Centralise tracking data, prepare regular reports on project status, identified discrepancies, and corrective actions taken.
- Continuous Improvement: Propose and follow up on the implementation of corrective or process optimization actions, leveraging findings from control and monitoring activities.
- Documentation & Traceability: Ensure proper maintenance of project files and traceability of controls, to guarantee compliance during internal or external audits.
Qualifications
- University degree in project management, finance, economics, or a related field.
- Proven track record (minimum 3 years) in project monitoring, control, and management, ideally within financial services or asset management sectors.
- Strong command of project management tools and operational tracking systems (reporting, dashboards, workflow management, etc.).
- Extensive experience in first-level controls and client relationship management.
- Meticulous attention to detail, analytical mindset, and the ability to quickly identify anomalies or operational risks.
- Excellent communication skills in both French and English, written and spoken.
- Team spirit, adaptability, and the ability to thrive in a fast-paced environment.
Additional Information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
