Job Description
Company Description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
As a Receptionist / Executive within our Business Support & Facilities team, you will play a key role in ensuring a seamless and professional office experience for clients, visitors, and colleagues. Acting as the first point of contact, you’ll combine front‑office excellence with administrative and facilities coordination, helping maintain a well‑organised, welcoming, and efficient workplace environment.
What You Will Do
- You’ll act as the first point of contact for visitors, clients, and staff—managing calls, coordinating access, and ensuring a professional and welcoming reception experience at all times.
- You’ll provide day‑to‑day administrative support, including handling mail and couriers, supporting internal teams, managing basic procurement tasks, and maintaining organised document systems.
- You’ll oversee meeting room readiness by coordinating bookings, ensuring cleanliness, setting up equipment, and maintaining supplies to support smooth and efficient meetings.
- You’ll deliver high‑quality client hospitality by managing refreshments, maintaining presentation standards, and ensuring a positive and professional experience for guests.
- You’ll support office operations and facilities management by coordinating with service providers, monitoring supplies, maintaining records, ensuring compliance with workplace policies, and escalating issues when needed.
What We Offer
- Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
- Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
- Annual leave: All our employees are entitled to 22 days paid leave. Enhanced maternity and paternity, including shared parental leave and adoption leave
- Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
- Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day
Qualifications
About You
- You hold a relevant degree and bring reasonable experience in an administrative, business support, or similar environment
- You are highly organised, detail‑oriented, and able to multitask effectively in a fast‑paced environment.
- You have strong communication and interpersonal skills, with a natural ability to deliver excellent client service and build relationships.
- You are professional, proactive, and comfortable handling confidential information with discretion.
- You are proficient in MS Office (Word & Excel) and communicate fluently in English and French.
Additional Information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
