Job Description
Company Description
ABOUT IQ-EQ
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
ABOUT THE ROLE
The position is responsible for implementing employee engagement programs and provide advice, counsel and resolution on a broad range of employee issues, policy interpretation, work conditions and employee development.
Core Responsibilities
Employee Engagement:
- Plans and implements employee engagement programs to promote a positive working environment
- Monitors budget compliance versus actual cost for each engagement activity
- Conducts engagement survey to measure the effectiveness of each activity
- Analyses the results of the survey and communicate the results to the Management
- Conducts Induction Training for new hires
- Administer onboarding feedback to all new hires
- Drafts new hire and promotion announcement
- Monitors all submitted employee resignations and notify Payroll for salary to be hold
- Schedules and conducts exit interviews
- Routes employee exit clearances
Employee Relations:
- Handles employee concerns and labor issues
- Deals with employee grievances and implements disciplinary procedures
- Drafts notices such as notice to explain, notice of decision and termination letters
- Conducts administrative hearing and records the minutes of the meeting
- Provides advice to the line managers in interpreting HR policies and employment laws
Performance Management:
- Monitors employee 3rd and 5th month performance evaluation
- Prepares letter to confirm employee regularization
- Reviews performance evaluations submitted by the line managers
Vendor Management:
- Monitors and tracks contracts agreement
- Ensures timely payment of billings
- Evaluates vendors performance on a quarterly basis
Reports :
- Ensures timely submission of monthly headcount, attrition and demographics reports
- Prepares and submits monthly Labor Stationer Monitoring Report to DOLE and PEZA
- Files IT starter and IT leaver ticket for new hires and resigned employees
Others :
- Participates in the development, updating and dissemination of HR policies
- Contributes to process improvement initiatives
Qualifications
ABOUT YOU
- Bachelor’s degree in human resources / psychology / behavior al science course
- At least 3 - 5yrs working experience handling employee engagement and employee relations
- Knowledgeable in DOLE employment laws
- Good verbal and written communication skills
- Can do attitude, ability to cope with tight deadlines and working under pressure
- Detail oriented
- Ability to work independently with minimal supervision
- Exhibits sound work ethics
- Advance skills in MS Excel
- Proficient in MS Word and PowerPoint
Additional Information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
