Job description
LegalVision is a commercial law firm built for businesses that want to work differently. Through our fixed-fee legal membership, we provide unlimited legal support to SMEs and in-house teams.
Our team uses custom-built technology to deliver fast, high-quality legal support with predictable pricing for clients, and rewarding careers for those who work here. With operations across Australia, the United Kingdom and New Zealand, LegalVision offers clear progression, exposure to complex work at scale, and the opportunity to be part of an innovative law firm recognised as a 5 Star Employer of Choice, a Top 25 Attraction Firm, and Law Firm of the Year.
The Opportunity
We are looking for an Accounts Receivable Officer to join our high-performing Finance team on a permanent, full-time basis with an immediate start available. The focus of this role will be managing debt collection across our Australian and NZ businesses, ensuring timely payment of outstanding invoices whilst maintaining positive client relationships.
The successful candidate will need to have an exemplary phone manner and great email drafting skills to be able to communicate clearly and concisely with a huge variety of clients. You must be able to demonstrate the ability to effectively determine priorities, work under pressure, and manage a range of different tasks concurrently.
The Ideal Candidate
- Experienced: You have prior experience in a debt collection, accounts receivable or credit control role, ideally in a professional services environment.
- A natural communicator: Able to effectively and clearly communicate with clients both by email and on the phone, with the confidence and diplomacy to manage sensitive conversations regarding outstanding payments.
- P ersistent and persuasive: Strong negotiation skills with the ability to secure payment commitments whilst maintaining professional client relationships.
- T hrives in fast-paced environments: The ability to effectively manage competing priorities and to respond calmly and professionally when faced with difficult situations.
- Diligent: Excellent attention to detail and organisational and time management skills are vital when managing a high volume of outstanding accounts.
- Results-driven: Proven ability to meet collection targets and reduce debtor days whilst maintaining positive client relationships.
- Tech savvy: You will be using our innovative in-house technology as well as market-leading software to manage debt collection activities.
- Team player: Willingness to actively contribute and assist other members of the team when needed.
Key Responsibilities
- Managing debt collection across two jurisdictions
- Contacting clients via phone and email regarding overdue accounts
- Negotiating payment plans and securing payment commitments
- Maintaining accurate records of all collection activities
- Preparing and sending payment reminder notices and statements
- Escalating problematic accounts as required
- Monitoring aged debtor reports and prioritising collection activities
- Responding to client payment queries promptly; and
- Liaising with internal teams to resolve billing disputes
Benefits
- Fast-paced environment with accelerated growth opportunities for high performers.
- Talented and energetic teammates across Australia, New Zealand and the UK.
- Earn additional ‘LV Leave’ days, plus paid birthday leave, volunteering leave, and parental leave.
- Annual budget to spend on external learning and development.
- Regular firm-wide socials, drinks and team lunches.
- Vibrant office environment in Surry Hills, super close to Central Station, plus hybrid working options.
How to Apply
If this sounds like your kind of role, we’d love to hear from you!
Applications will be reviewed on a rolling basis and will close once the role is filled, so apply early to avoid missing out.
A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or take responsibility for any fees related to unsolicited CVs. Thanks!
