Job Description
Location:
- Preferred: Charlotte, with an expectation to work in-office 2–3 days per week.
- Remote: Open to remote candidates; however, occasional travel to Charlotte may be required.
The Position
The Compliance Analyst will serve as a key member of LendingTree’s Compliance team within the Legal department. This role requires a strong understanding of internal control frameworks, regulatory requirements, and demonstrated experience in compliance testing and monitoring.
The primary responsibility of this position is to perform ongoing monitoring and testing activities to evaluate the effectiveness of internal controls and ensure alignment with applicable laws, regulations, internal policies, and industry standards across LendingTree’s line of business. The Compliance Analyst will identify potential compliance risks, control deficiencies, and document detect trends or patterns in control failures and recommend corrective actions to mitigate risk and enhance control effectiveness.
In addition, this role will manage and track escalated customer complaints, ensuring timely and thorough resolution while leveraging insights to identify emerging issues and drive continuous process improvements.
Key Responsibilities
- Perform compliance testing and monitoring activities in accordance with the annual compliance testing plan.
- Document test results, supporting evidence, and identified issues in a clear and consistent format.
- Validate corrective actions to confirm issues have been remediated appropriately.
- Maintain organized records of testing results and workpapers to support internal and regulatory reviews.
- Prepare summaries of findings and assist with drafting monitoring and testing reports.
- Escalate potential compliance concerns to Compliance Director for review.
- Support ongoing enhancements to the Compliance Management Program.
- Stay current on relevant regulatory requirements and compliance best practices.
- Suggest process improvements to strengthen control environments and testing efficiency.
- Manage escalated consumer complaints, identify recurring trends, and assess themes to enhance business practices and improve customer experience.
Required Qualifications
- Bachelor’s degree in business, legal studies, finance, marketing, or a related field; advanced degree preferred.
- 3–5 years of experience in a compliance, legal, or marketing review role within a banking or fintech organization. Exposure to compliance testing preferred.
- Basic understanding of financial regulations (e.g., UDAAP, ECOA, FCRA, GLBA) and compliance principles.
- Familiarity with compliance management program, testing frameworks, or audit methodologies is a plus.
- Demonstrated experience tracking, analyzing, and reporting customer complaints with a data-driven approach.
- Exceptional interpersonal, oral, and written communication skills, with the ability to interact with geographically dispersed teams.
- Strong analytical and problem-solving skills to guide decision-making, with attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Proven ability to adapt to a fast-paced, continuously evolving environment.
Preferred Qualifications
- Strong organizational skills and a proactive mindset; a self-starter capable of managing multiple tasks and priorities under tight deadlines.
- Flexibility to take on new responsibilities to support emerging processes, innovations, and business needs.
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Adobe Acrobat.
Why Join Us
By joining our team, you’ll have the unique opportunity to work in a dynamic fintech environment, collaborating with talented professionals while playing a pivotal role in ensuring compliance excellence. If you’re passionate about combining regulatory expertise with creative problem-solving and enjoy working in a fast-paced innovation-driven industry, this position is for you.
ABOUT LENDINGTREE
LendingTree is the nation’s leading online lending marketplace. We connect consumers with multiple lenders so they can easily compare options and find the right fit — from mortgages and personal loans to credit, savings, and insurance products.
Our founder, Doug Lebda, started LendingTree in 1996 after his own frustrating house-hunting experience. What began as a simple idea to make loan shopping easier has grown into a platform that empowers millions of people to make smarter financial decisions every day.
What else you should know:
- We’re a publicly traded company (NASDAQ: TREE).
- We’ve welcomed several other companies into the LendingTree family to expand our reach and capabilities.
- We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.
- We’re also committed to giving back — through philanthropic programs, volunteer opportunities, and partnerships that strengthen the communities where we live and work.
OUR CULTURE
We’re a collaborative, entrepreneurial team that values curiosity, creativity, and getting things done together. Our teammates are some of the brightest, most driven people you’ll meet — and we celebrate innovation, inclusion, and ownership. At LendingTree, you’ll find an inclusive culture where diverse perspectives make us stronger. We believe in working hard and supporting one another — with the flexibility and trust that help you thrive both personally and professionally.
We’re proud to offer generous benefits, wellness programs, and time-off policies designed to help you recharge, stay healthy, and bring your best self to work every day. And yes — we still have fun doing it (our “GSD – Get Stuff Done” award is a fan favorite!)
Come grow with us, make an impact, and be part of a company that truly cares about its people and its community.
LendingTree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.
CCPA Disclosure
