Job Description
Security Engineer
WHO WE ARE 🌍
We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.
With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.
WHO WE’RE LOOKING FOR 🌟
We’re looking for a Security Administrator who is passionate about building and operating reliable security foundations. This role focuses on hands-on implementation, monitoring, and day-to-day operation of core security systems, helping protect our people, systems, and data at scale.
You’ll work closely with IT Operations, and Infrastructure teams to ensure security controls are well-configured, monitored, and continuously improved.
WHAT YOU’LL DO 🚀
- Implement, configure, and maintain endpoint and network security systems such as EDR, anti-virus software, VPN, SIEM, firewalls and DNS security solutions.
- Own administration and ongoing maintenance of Okta, including access policies, MFA, integrations, and user lifecycle management.
- Monitor and investigate security alerts from EDR, phishing detection tools, identity systems, and network security controls.
- Monitor network traffic and logs to identify suspicious or anomalous behavior.
- Support and execute patch management processes for endpoints and infrastructure, ensuring timely remediation of vulnerabilities.
- Perform security hardening for endpoints (macOS and Windows) and infrastructure components (e.g. Ubuntu, PostgreSQL, cloud resources).
- Assist in security incident investigation, root cause analysis, and remediation efforts.
- Maintain documentation for security configurations, processes, and operational runbooks.
- Partner with IT and Infra teams to improve security posture across devices, identities, and access controls.
- Support security awareness efforts by identifying threat trends and recurring risks.
- Assist the GRC team with maintaining security certifications and compliance frameworks such as SOC 2, ISO 27001, and similar standards.
TO SHINE IN THIS ROLE 💥
You’ll need:
- 5+ years of experience administering security tools such as EDR, anti-virus solutions, firewalls, VPNs, and DNS security platforms.
- Hands-on experience working with Okta or a similar identity and access management platforms.
- Experience securing and hardening endpoints (macOS and Windows).
- Experience securing and hardening infrastructure components, including Linux-based systems and cloud environments.
- Understanding of endpoint security, access control, and common attack vectors such as phishing.
- Ability to investigate alerts, follow playbooks, and communicate findings clearly.
- Strong attention to detail and a structured, operational mindset.
- Fluent English communication skills, both written and verbal.
It would be great if you have:
- Familiarity with cloud infrastructure environments such as AWS or GCP.
- Digital forensics experience.
- Knowledge of MDM solutions such as Jamf or Microsoft Intune.
- Experience working with SIEM tools and log analysis.
- Background in IT operations or cybersecurity within a SaaS environment.
WHAT WE OFFER 🤗
We care deeply about your growth, well-being, and comfort:
- 🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.
- 💙 Comprehensive health insurance for both you and your family.
- 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
- 🫶 Flexible benefits package to tailor perks that matters most for you.
- 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
- 🍽️ In-office perks, including free meals and snacks.
- 🤝 Company-funded sport activities, annual offsites and team-building events.
Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.
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