Senior Partner Development Manager

Job Description

WHO WE ARE 🌍

We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

WHO WE’RE LOOKING FOR 🌟

We are looking for a Senior Partner Development Manager to own and scale Manychat’s next major platform partnership — TikTok.

In this role, you will lead our integration from early-stage development to full general availability while serving as the primary external point of contact and internal driver of cross-functional execution.

This role requires a highly strategic operator who can build strong platform relationships, navigate ambiguity in emerging ecosystems, and translate early partnership while laying the foundation for future platform expansions beyond TikTok.

WHAT YOU’LL DO 🚀

• Own the end-to-end TikTok partnership — serving as primary external POC across their Product, Ads, and Partnership teams
• Drive the partnership from beta to GA: secure product commitments, negotiate commercial terms, align on joint go-to-market, and coordinate technical requirements
• Translate Manychat’s platform value into partner-relevant outcomes — particularly around advertising revenue, creator monetization, and user engagement
• Represent Manychat at major partner events and summits at a senior level
• Lead partnership exploration with emerging strategic social media and content platforms: initiate relationships, validate opportunities, and build proposals that position Manychat as a first-mover design partner
• Work closely with Product and Engineering to define platform-specific requirements and balance product reuse with platform-native innovation
• Set partnership goals and coordinate cross-functionally to ensure delivery across Product, Engineering, Marketing, and Operations
• Stay ahead of platform trends, regulatory developments, and competitive dynamics across the creator economy

WHAT YOU’LL BRING 💥

• 10+ years in strategic partnerships or business development, with experience in high-growth platform ecosystems (TikTok/ByteDance experience strongly preferred)
• Track record of taking a platform partnership from early stage to scaled launch — you’re comfortable with ambiguity and building from scratch
• Experience working with ad-revenue-driven platform teams and framing partnerships around monetization impact
• Strong commercial instincts — you’ve negotiated revenue share, co-development agreements, and joint GTM programs
• Familiarity with the creator economy across multiple platforms, not just one
• Ability to manage multiple partnerships simultaneously at different stages of maturity
• Excellent cross-functional skills — you can align Product, Engineering, and Marketing without owning any of those functions
• Strong data and analytical skills to drive opportunity sizing and prioritization decisions
• Willingness to travel for partnership summits, events, and relationship-building

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

• 📚 Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
• 💙 Comprehensive medical, dental, and vision coverage for you and your dependents.
• 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
• 🍽️ In-office perks, including free meals and snacks.
• 🤝 Company-funded sport activities, annual offsites and team-building events.

Visa sponsorship for this role is currently not available.

For San Francisco-based hires only: Compensation Range: $197,000-$236,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, colour, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

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