About Master of Malt
We’re an online drinks retailer offering a wide selection of spirits like whisky, gin, rum, cognac, vodka, and tequila, plus beer. We use technology to make the drinks buying experience better for our customers.
We’ve won several industry awards, including Global Online Retailer of the Year at the Icons of Whisky awards (multiple times from 2012 to 2018), and Online Retailer of the Year at the Icons of Gin 2018. In 2017, we were also named Digital Business of the Year and Online Retailer of the Year at the Digital Entrepreneur Awards.
Mission & Values
We started Master of Malt because we saw common problems with online retail: unresponsive customer service, frustrating automated phone systems, and policies that made it hard to get help.
Our solution is to hire people dedicated to excellent service and empower them to solve customer issues directly, without unnecessary hurdles.
Team & Culture
Our team is made up of 200-500 people who share a passion for spirits and beer. We believe in empowering our employees so they can provide the best possible customer service.
Frequently Asked Questions
Master of Malt is an online drinks retailer that offers a selection of spirits, including whisky, gin, rum, cognac, vodka, and tequila, in addition to beer.
The company’s work culture is characterized by a team passionate about spirits and beer, with an emphasis on empowering employees to deliver customer service.
Master of Malt focuses on delivering high-quality customer service by hiring employees who are empowered to resolve customer issues directly, aiming to improve upon common online retail challenges.
Master of Malt is active in the Whisky, Gin, Rum, Cognac, Vodka, Tequila, Online Retail, Customer Service, and Web Development markets.
Master of Malt has 201-500 employees.
Master of Malt hires in 🇬🇧 United Kingdom.
Yes! Master of Malt is actively hiring with 1 open remote job available now.
Yes, Master of Malt is a remote-first company.
Master of Malt's website is www.masterofmalt.com .
You can find Master of Malt on LinkedIn .
1 remote jobs at Master of Malt
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