Job Description
About Melita
Melita is an HR, Benefits, and Payroll outsourcing company, serving and building lasting relationships with small and mid-sized employers in the U.S. and abroad. We were founded over 30 years ago on a simple principle: to help our clients succeed by innovating, serving, and supporting their Human Resources, Employee Benefits, and Payroll needs. As a results-driven organization, we hold ourselves accountable for our promises and we celebrate the successes of our clients. We live by a set of shared values that drive everything we do, and we are known for our high-integrity approach to building relationships with our clients and partners.
Position Summary
The Payroll Tax Analyst is Melita’s subject-matter expert on payroll tax across a growing, multi-client payroll operation. You own the accuracy and compliance of federal, state, and local payroll withholding and unemployment taxes for our clients, from registering new tax accounts, to auditing and reconciling tax records with the various payroll vendors (ADP, Paylocity and Rippling), to resolving agency notices and filing amendments.
This is an important role for a detail-driven professional who loves payroll, enjoys working with numbers, and takes pride in getting every filing exactly right. If you are a strong performer who wants real ownership of the payroll tax function, this position and Melita may be a great fit for you.
Core Responsibilities
Payroll Tax Subject-Matter Expertise
- Serve as Melita’s subject-matter expert on payroll tax calculation rules, tax reporting, and tax form filing for federal, state, and local withholding and unemployment taxes.
- Research federal, state, and local payroll tax laws, rates, and requirements, and translate them into correct, compliant processing for our clients.
- Partner with the Payroll Services Manager on tax-related matters and advise the team on complex, multi-state situations.
Tax Account Setup and Agency Management
- Register new federal, state, and local payroll tax accounts for clients as needed, and keep account details current.
- Resolve agency tax notices promptly and completely, serving as the point of contact with taxing agencies and payroll vendor.
Compliance, Audits, and Amendments
- Use the various payroll technologies to audit, reconcile, and maintain payroll tax records against established standards, including quarter-end and year-end reconciliation.
- Our clients’ payroll vendors do the heavy lifting for payroll tax filing and payments. As needed, you’ll work with federal, state, and local tax agencies to process amended returns and submit payments.
Client and Team Partnership
- Build strong, trusting relationships with clients and colleagues, grounded in accuracy, responsiveness, and a shared drive for excellent results.
- Communicate clearly and keep clean, well-documented records of every registration, filing, and adjustment.
Cross-Training and Payroll Support
- Cross-train on payroll processing and support the broader Payroll Services team as needed.
Qualifications
Required Qualifications
- 3 to 5 years of payroll and payroll tax experience, including multi-state payroll and tax processing on a payroll services platform.
- Experience researching federal, state, and local payroll tax laws, processes, and policies to verify compliance.
- Strong analytical, problem-solving, and customer-service skills, with a high attention to detail.
- Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
- Excellent communication, organizational, and time-management skills.
- A commitment to quality work and a strong desire to excel in all your endeavors.
Preferred Qualifications
- A degree in accounting or a related field.
- A current FPC or CPP certification.
- Ability to coordinate with payroll resources across global markets.
- Knowledge of payroll tax processing through ADP Workforce Now, Paylocity and/or Rippling
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
