Job Description
Workplace Experience Manager (Bay Area) @ Midi Health
Location: Bay Area (Hybrid; on-site presence in both Palo Alto and San Francisco offices required)
Reports to: VP, People
About the Role
We’re looking for a Workplace Experience Manager to own and elevate the day-to-day operations and experience across our Bay Area offices. This role is first and foremost responsible for ensuring our offices are fully operational, high-functioning, and well-managed, while also creating welcoming, culture-building environments where employees feel connected and supported.
Facilities & Office Operations
Own day-to-day operations for both Palo Alto and San Francisco offices, ensuring fully functioning, safe, and high-quality work environments
Manage all vendors (cleaning, security, maintenance, utilities, internet, AV, etc.) and oversee office budgets
Lead office moves, build-outs, space planning, and expansions as needed
Ensure offices are compliant, well-maintained, fully stocked, and operating smoothly
Serve as the primary point of contact for facilities issues and office troubleshooting
Develop scalable systems and vendor partnerships to support multiple offices and large on-site events as the company grows
Workplace Experience
Design and execute employee events, leadership meetings, and on-site experiences that build connection and community
Create a warm, welcoming office experience for employees, candidates, executives, and visitors
Partner closely with the People team to support onboarding, in-office programming, and culture initiatives
Continuously improve the in-office experience based on employee feedback and evolving business needs
Support remote-first connection and engagement initiatives for our distributed workforce
Cross-Functional Partnership
Partner with People, IT, Finance, and leadership on office strategy, headcount planning, and space needs
Partner with Executive Assistants to support executives and leaders with office-related logistics, meetings, and on-site events
Support company-wide meetings, board meetings, and leadership offsites hosted in the Bay Area
Serve as a culture carrier and ambassador for the Bay Area offices
Qualifications
Minimum 6+ years of direct experience in workplace experience, facilities management, or office operations
Minimum 2+ years experience managing multiple offices and complex vendor relationships
Strong project management, budgeting, and operational execution skills
Familiarity with Bay Area office markets and vendor ecosystems
Hospitality-driven mindset with a passion for creating excellent employee experiences
Highly organized, proactive, and comfortable operating in a fast-growing, scaling environment
Excellent communication and relationship-building skills
Fluency in Spanish strongly desired
At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is $130-140,000 per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company. We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process.
At this time, Midi Health is not able to sponsor or take over sponsorship of any employment visa (including H-1B, TN, or other work authorization). Applicants must be authorized to work in the U.S. without current or future visa sponsorship.
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Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at [email protected].
Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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