Job Description
About the Team
The Strategic Key Accounts Executive is a critical component of our go-to-market strategy and presents an outstanding opportunity to work on strategic sales cycles with a customer base representing the largest organisations in the Swiss region.
As part of Miro’s strategic sales team, you will have the opportunity to develop, strategise, negotiate and close business with some of the largest companies globally. In this role you will partner closely with Customer Success, Sales Development and solution engineering teams. You have accountability for the worldwide footprint of these multinational accounts.
If you want to help these customers innovate faster and better, this role is for you.
About the Role
As a Strategic Key Accounts Executive you are responsible for managing a portfolio of the largest swiss customers. You will lead a cross functional account team and set the account strategy and operating plan to achieve your expansion goals and long term customer success.
In this role, you will think big and strategically about how we align to and accelerate customers’ strategic change programs whilst also focusing in delivering on target.
What you’ll do
- Define and execute a country-level account strategy for priority Swiss enterprises and public sector, with clear 12‑18-months account plans, stakeholder maps, and value hypotheses by vertical (FSI, pharma, public, industrial)
- Drive renewals and expansion with a 180‑day rhythm: qualify with MEDDICC, land true‑ups/ELAs, and orchestrate multi‑threaded exec alignment to protect GRR and grow ARR
- Navigate Swiss procurement and compliance end‑to‑end: public‑sector RFPs, data residency/privacy expectations, security assessments (e.g., positioning Enterprise Guard), legal/commercial alignment, and clean approvals to signature
- Build and sustain C‑level relationships in‑country: create business cases tied to local priorities, secure executive sponsors, and run in‑person QBRs/steering cadence
- Lead the virtual deal team and partners: set operating rhythm for SE, CS, PS/TAM, Legal, Security, and enable co‑sell with the Swiss reseller/SI ecosystem to accelerate access and delivery
- Maintain forecasting rigor and CRM hygiene: weekly commit/best‑case, risk/upsides, crisp close plans, and accurate product mix to support planning
What you’ll need
- Proven enterprise SaaS track record in DACH/CH with ≥100% quota attainment and multiple multi‑threaded deals ≥$150k ARR closed as primary seller
- Cross‑functional, virtual team leadership (SE, CS, PS/TAM, Legal, Security, Partners, Exec sponsor) with a clear operating rhythm, decision logs, and conflict resolution
- End‑to‑end ownership of 6–12+ month complex deal cycles, navigating Procurement, Legal, and InfoSec, with disciplined use of MEDDPICC to control the critical path
- Renewal and expansion leadership protecting GRR, driving true‑ups and ELA structures, and running a 180‑day renewal cadence to grow ARR predictably
- Executive‑level, in‑country C‑level selling (agenda‑driven meetings, business cases, and in‑person QBRs), with credible security/compliance conversations
- Swiss‑specific procurement and compliance expertise (public‑sector RFPs, data residency/privacy expectations) and security value selling (e.g., Enterprise Guard‑type motions)
- Rigid forecasting rigor and CRM hygiene (weekly commit/best‑case, risks/upsides, accurate product mix) with hands‑on proficiency in Salesforce/Gong
- Partner co‑sell experience with the Swiss reseller/SI ecosystem to accelerate access, credibility, and services‑led adoption
- Language and culture: fluent German (Swiss German capable) and English; French is a plus; adept with Swiss business norms and stakeholder expectations
What’s in it for you
- Competitive equity package
- Lunch, snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Opportunity to work for a globally diverse team
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform’s infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
- Youtube: https://www.youtube.com/@lifeatmiro
- Blog: https://miro.com/careers/life-at-miro/all/
- Instagram: https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
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