Job description
About Us:
Join Keymont Community Management (KCM), where professional growth meets a positive and supportive work environment. As a leading community management firm, KCM is dedicated to providing quality service through an experienced and knowledgeable team. Our unique policies, up-to-date financial and management reports, and emphasis on training and leadership skills set us apart in the industry.
- Core Values and Mission Statement: At KCM, our mission is to deliver exceptional service to our clients by maintaining a skilled and professional management team. Our core values revolve around fostering a positive and collaborative work culture, encouraging innovation, and providing ongoing learning and skill development opportunities.
- Work Culture: KCM embraces a collaborative and innovative work culture through an open-door policy, a mentoring program, and a flexible, friendly family environment. We believe in listening to our team members and promoting a positive, supportive workplace for everyone.
- Why KCM? Consider a career at KCM if you seek a professional, learning-centric environment. We value candidates who are eager to learn, communicate effectively, and prioritize customer service. GHCM invests in ongoing education, training, and mentoring, paying for all education costs to support career growth and advancement opportunities.
- Employee Feedback and Communication: KCM maintains an open line of communication through regular training, meetings, and an open-door policy. We encourage employee feedback and believe in transparent and frequent communication.
- Diversity, Equity, and Inclusion: KCM is committed to diversity, equity, and inclusion in the workplace. We foster a diverse and inclusive environment and value the contributions of every team member.
- Perks and Benefits: KCM stands out with unique perks and benefits, such as the full coverage of manager education, including CAI. We prioritize work-life balance through flexible work arrangements, including work-from-home options and flexible hours.
- Community Involvement: While we currently support charities, KCM is actively working to develop a more robust community involvement program to give back to our communities.
- Success Stories: Many KCM employees have successfully advanced in their careers, with examples of receptionists reaching senior-level positions. Our commitment to professional development and training has empowered numerous success stories within our team.
If you are a professional seeking a dynamic career with opportunities for growth, learning, and a supportive work environment, KCM welcomes you. Join us and be a part of our journey to excellence in community management.
About the Role: Hours - 9 am- 6 pm, Monday - Friday.
We are looking for a reliable Administrative Assistant who will undertake a broad set of administrative and clerical tasks, such as providing support to our managers and employees, assisting with daily office needs and managing our company’s general administrative activities, particularly making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. You will have to ensure the efficient and smooth day-to-day operation of our office.
You should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. It is also required to have previous experience as a Secretary or Executive administrative assistant and familiarity within our industry.
Assist in managing and administering the day-to-day operations of the Community Association business. Maintain communications with the Board of Directors, Association Manager, Association Staff, and homeowners.
Responsibilities:
- Greet residents and answer basic association questions
- Complete violation inspections and process violation notices
- Process all parking and pool applications
- Process repair requests
- Update all unit files with current contact information
- Process community emails and send out community email blasts as needed
- Process and save work orders
- Work with on-site staff to ensure prompt and effective resolutions to emergency maintenance
matters
- Assist in completing meeting packets
- Post notices to the community
Experience:
- Associate Degree or higher preferred
- 2+ Years of experience in Association Management preferred
- Demonstrates advanced knowledge of Microsoft Office: Excel, Word
- Effective written and verbal communication skills.
- Action and results-oriented, enthusiastic.
- Excellent customer service skills and ability to multitask in a fast-paced environment.
- Experience with a high workload volume while also knowing when to ask for help and ask questions when the information is unfamiliar.
