Job Description
Who we are
Moniepoint Group is the fastest growing Fintech in Africa, as just ranked by Financial Times in 2024. Our mission is to drive financial inclusion and bring happiness to hundreds of millions of small businesses and individuals in Africa, by building Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools.
We are Nigeria’s biggest merchant acquirer, and one of the biggest digital banks, with over 15 million customers, and 3,500+ team members. We are on an exciting journey of growth, and we are now looking for a passionate, experienced people leader to build and drive our global talent and performance management strategy across the entire company.
Job Purpose
The Director, People Business Partnership (Product & Channels) provides strategic leadership and partnership to the Product, Engineering, and Channels divisions of the bank.
This role ensures that people strategy within these high-impact, innovation-driven areas aligns with business priorities — enabling performance, growth, and organizational agility.
As a senior member of the People Business Partnership leadership team, the Director acts as the bridge between enterprise people strategy (defined with the VP, People Business Partnership and COEs) and functional business execution. They translate organizational ambitions into actionable people initiatives that strengthen leadership capability, workforce design, and employee experience across Product, Engineering, and Channel functions.
Key Responsibilities
- Partner with divisional executives and business heads within Product, Engineering, and Channels to design and implement people strategies that drive innovation, scalability, and customer impact.
- Lead and develop a team of senior PBPs and managers, ensuring consistent delivery quality, strategic advisory capability, and alignment of all people interventions within your portfolio.
- Collaborate with COEs to co-create and deploy enterprise people initiatives that address talent, performance, and culture needs specific to Product and Channel environments.
- Drive organizational design and workforce strategy for technical, commercial, and go-to-market teams — ensuring optimal structure, role clarity, and succession pipelines that support business growth.
- Leverage people analytics and workforce insights to anticipate skills shifts, retention risks, and performance trends — presenting actionable recommendations to divisional and executive leadership.
- Champion leadership effectiveness and cultural alignment, enabling Product and Channels leaders to build high-performing, collaborative, and customer-obsessed teams.
- Serve as a trusted advisor to the leadership of the People Business Partnership function, contributing thought leadership to the evolution of the bank’s Partnership model and the enterprise people strategy.
Qualifications
- 10+ years of progressive HR experience, with at least 5 years in a senior HRBP or leadership role supporting Product, Technology, or Commercial business lines.
- Proven experience leading People Business Partnership teams across complex, high-growth or innovation-driven environments (banking, fintech, or technology sectors preferred).
- Expertise in organization design, workforce planning, and leadership development.
- Demonstrated success collaborating with COEs and executive stakeholders to deliver integrated people solutions.
- Strong business acumen, analytical capability, and executive presence.
Preferred Qualifications
- Experience leading people partnership within product-led, technology-enabled organizations.
- Deep understanding of digital business models, agile structures, and cross-functional teaming dynamics.
- Professional certification (CIPM, CIPD, SHRM-SCP, SPHRi) or equivalent is an added advantage.
About You
- You’re a business-minded people leader who thrives where innovation meets structure.
- You understand how Product, Engineering, and Channel teams create value — and how to build the systems, capability, and culture that sustain that value.
- You’re a connector — linking strategy, people, and performance through clarity, empathy, and precision.
- You balance strategic foresight with operational discipline, ensuring people initiatives land effectively and deliver measurable impact.
- You lead through influence — building trust with executives, inspiring your team, and creating alignment across COEs and business functions.
- Above all, you are passionate about enabling growth through people — transforming leadership, culture, and capability into the bank’s competitive advantage.
What Success Looks Like
- You are recognized by Product, Engineering, and Channels executives as a strategic partner whose people insights directly shape divisional strategy and delivery.
- Organizational design and workforce planning across these divisions are optimized — enabling faster execution, better collaboration, and improved leadership alignment.
- COE-led initiatives (e.g., talent, rewards, culture, or engagement programs) are fully embedded within Product and Channels, showing measurable impact on capability and retention.
- Your PBP team operates with maturity and consistency, delivering proactive, insight-driven partnership across all supported divisions.
- The Product & Channels workforce demonstrates sustained improvement in engagement, performance, and leadership effectiveness metrics.
What to expect in the hiring process
- A preliminary phone call with one of our recruiters.
- A 60 minute interview with the hiring manager, our VP of People Operations.
- An interview with our Chief People Officer
- An interview with our Group COO
Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
