Job Description
Company Description
👋🏼 We’re Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale—across all devices and digital mediums, and our people exist everywhere in the world (18,500+ experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We’re looking for great new colleagues. That’s where you come in!
Job Description
REQUIREMENTS:
- Total experience 6+ years
- Hands-on experience in Workday HCM integration development, implementation, and production support.
- Strong expertise in Workday integration technologies, including Enterprise Interface Builder (EIB), Core Connectors, Benefits Connectors, Payroll Effective Change Interface (PECI), Workday Studio, and Document Transformation.
- Experience with inbound/outbound integrations, user template uploads, and mass data uploads.
- Strong knowledge of Workday Business Process configuration and support.
- Functional knowledge of Workday HCM modules, including Core HCM, Compensation, Payroll, Recruiting, Applicant Tracking System (ATS), Employee Management, and Learning Management System (LMS).
- Experience developing and supporting Workday Reports and BIRT reports.
- Exposure to Workday Extend and Adaptive Planning is preferred.
- Experience managing onboarding content, questionnaires, and other Workday configuration artifacts.
- Strong understanding of Workday security roles, domains, and security profiles.
- Experience providing functional and integration production support in a ticket-driven environment.
- Good understanding of ITSM processes, including Incident, Problem, Change, and Service Request Management.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to collaborate effectively with business stakeholders, implementation partners, and cross-functional IT teams.
- Workday certification is preferred.
- Willingness to work in the 12:00 PM – 9:00 PM IST shift to support US business hours.
RESPONSIBILITIES:
- Develop, implement, maintain, and support Workday HCM integrations with enterprise and third-party applications.
- Design and support integrations using EIB, Core Connectors, Benefits Connectors, PECI, Workday Studio, and Document Transformation.
- Configure and maintain Workday Business Processes to support business requirements.
- Collaborate with business stakeholders, implementation partners, and internal IT teams to gather requirements and deliver effective integration solutions.
- Develop, maintain, and troubleshoot Workday Reports, BIRT reports, and reporting solutions.
- Support Workday Extend applications and Adaptive Planning integrations where applicable.
- Manage onboarding content, questionnaires, templates, and other Workday configuration activities.
- Configure and maintain Workday security roles, domains, and security profiles.
- Provide ongoing functional and integration support, troubleshoot production issues, perform root cause analysis, and implement timely resolutions.
- Monitor integration performance and ensure data integrity, reliability, and compliance.
- Manage incidents, service requests, and change requests using ITSM processes while ensuring SLA adherence.
- Prepare and maintain technical documentation, integration specifications, knowledge articles, and operational runbooks.
- Stay up to date with Workday product releases and recommend enhancements to improve system performance and business processes.
- Collaborate with cross-functional teams to ensure high-quality solution delivery and continuous improvement.
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
