Job Description
Company Description
Come join us and make a difference in the world!
Discover more at www.necsws.com
Job Description
Role Overview
We are seeking a skilled and customer-focused Deployment/Implementation Consultant to lead the deployment, configuration, and optimisation of enterprise software solutions within customer environments. The successful candidate will work closely with customers, project managers, technical teams, and stakeholders to ensure successful implementation projects from design through to go-live and ongoing support.
This role requires strong technical expertise across cloud infrastructure, automation, containerisation, and database technologies, combined with excellent communication and problem-solving skills.
Key Responsibilities
Solution Deployment & Implementation
- Lead the installation, configuration, and deployment of software solutions across customer environments.
- Design and implement scalable, secure, and highly available infrastructure solutions.
- Support customers through implementation, migration, upgrade, and go-live activities.
- Develop and execute deployment plans, implementation documentation, and standard operating procedures.
- Conduct technical workshops and knowledge transfer sessions with customers and internal teams.
Cloud & Infrastructure
- Deploy and manage solutions within Microsoft Azure environments.
- Implement infrastructure using Infrastructure-as-Code methodologies, primarily Terraform.
- Configure and support Kubernetes and Docker-based application deployments.
- Manage source control, deployment pipelines, and GitOps processes using Git and Flux CD.
- Ensure environments meet security, compliance, and operational requirements.
Database Implementation
- Install, configure, and maintain Microsoft SQL Server and PostgreSQL environments.
- Support database migrations, upgrades, performance tuning, and troubleshooting.
- Ensure data integrity, availability, and security throughout deployment projects.
Automation & Scripting
- Develop and maintain automation scripts to support deployment, configuration, and operational tasks.
- Use PowerShell and Bash to streamline implementation activities.
- Leverage Python where appropriate to enhance automation and operational efficiency.
Monitoring & Operational Readiness
- Implement monitoring, logging, and alerting solutions to support production environments.
- Analyse system performance and proactively identify optimisation opportunities.
- Support capacity planning and scaling initiatives.
- Assist with incident resolution and root cause analysis where required.
Stakeholder Engagement
- Work directly with customers to understand technical requirements and implementation objectives.
- Collaborate with Project Managers, Product Teams, Support, and Engineering functions.
- Provide regular updates on deployment progress, risks, and mitigation strategies.
- Deliver a high-quality customer experience throughout the implementation lifecycle.
Qualifications
Required Skills & Experience
Technical Skills
- Strong experience with Microsoft Azure cloud technologies.
- Hands-on experience with Terraform and Infrastructure-as-Code principles.
- Experience deploying and managing Kubernetes and Docker environments.
- Knowledge of Git, version control practices, and GitOps methodologies (Flux CD desirable).
- Experience administering Windows Server and Linux environments (RHEL or Ubuntu preferred).
- Strong database experience with Microsoft SQL Server and/or PostgreSQL.
- Proficiency in PowerShell and Bash scripting.
- Understanding of monitoring, logging, alerting, and observability platforms.
Professional Skills
- Proven experience delivering technical implementation or deployment projects.
- Strong troubleshooting and problem-solving capabilities.
- Ability to communicate complex technical concepts to both technical and non-technical audiences.
- Strong customer-facing and stakeholder management skills.
- Excellent organisational, planning, and documentation abilities.
- Ability to manage multiple projects and priorities simultaneously.
Desirable Experience
- Experience working within a software vendor, SaaS, or managed services environment.
- Azure certifications (e.g., Azure Administrator, Azure Solutions Architect).
- Kubernetes certifications (CKA, CKAD).
- Experience with CI/CD pipelines and DevOps practices.
- Knowledge of security best practices within cloud-based environments.
- Python development or automation experience.
What Success Looks Like
- Successful and timely delivery of customer implementations.
- High levels of customer satisfaction and adoption.
- Well-documented, repeatable deployment processes.
- Stable, secure, and scalable customer environments.
- Continuous improvement of deployment and automation practices.
Additional Information
We pride ourselves in offering an excellent benefits package. When you join the team at NEC Software Solutions, you are provided with the following:
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover (with the option to increase cover at an additional cost)
- A Group Pension Plan
- A selection of flexible benefits to suit your individual needs
OTHER INFORMATION
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references and occupational health checks.
- Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are:
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
