Job description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Software Engineer will join a new project within NICE’s real-time Contact Center platform, contributing to the design, development, and delivery of modern cloud-based services.
This role is ideal for a solid mid-level engineer with strong foundations in C#/.NET backend development, experience building scalable applications, and exposure to modern cloud and DevOps practices.
You will work across the full stack, with a stronger emphasis on backend services, collaborating closely with a global agile team to deliver secure, maintainable, and high-performing software.
How will you make an impact?
- Design and develop backend services using modern C# and .NET (Core/6+) in a cloud environment.
- Contribute to the development of customer-facing features using Angular and JavaScript technologies.
- Build and maintain scalable solutions aligned with business and product goals.
- Participate in code reviews to ensure quality, consistency, and engineering best practices.
- Troubleshoot and resolve production issues in distributed systems.
- Collaborate on CI/CD automation and deployment improvements.
- Apply secure coding practices and contribute to building reliable microservice-based architectures.
- Support the team’s adoption of AI-assisted development tools and emerging AI-enabled product capabilities.
Have you got what it takes?
Required Qualifications
Bachelor’s degree in Computer Science or related field, or equivalent professional experience.
3+ years of professional software development experience, ideally in backend or full-stack roles.
Strong hands-on experience with:
- C# and .NET (Core/6+)
- SQL databases (SQL Server or similar)
- RESTful API development
Familiarity with cloud platforms, preferably AWS, and services such as Lambda, DynamoDB, or IAM.
Understanding of modern development practices:
- Unit testing
- Agile methodologies
- CI/CD concepts
Preferred / Nice to Have
- Experience with containerized environments (Docker; Kubernetes is a plus).
- Exposure to microservices architecture in production or enterprise environments.
- Frontend experience with Angular.
- Experience with GitHub Actions, Jenkins, or similar automation tools.
- Interest or early exposure to AI-enabled development (e.g., GitHub Copilot, Generative AI tools).
What are the technologies we use?
- C# and .NET Core / .NET 6+
- Angular and JavaScript/TypeScript
- AWS (Lambda, DynamoDB, IAM, SQS/SNS)
- GitHub and GitHub Actions
- Jenkins (team dependent)
- Docker (Kubernetes/EKS is a plus)
- Microservice Architecture
- REST APIs
- Playwright (testing)
#LI-Hybrid
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
