Executive - HR Operations

Job Description

Part of NIUM, one of the well-known B2B payments unicorn in Southeast Asia. Instarem has been on a mission of making international payments easy and affordable for everyone since 2014. We are the go-to solution for businesses that need to move money quickly, reliably and at a lower cost than banks.

Instarem is on a mission to make money simple for everyone.

We offer a smarter, faster, and more affordable way to move money across borders. A way without unfair exchange rates, hidden fees, or other complexities. With Instarem, you get peace of mind knowing your money is moving quickly and safely.

Part of Nium, Instrarem India Pvt. Ltd., gives you all the benefits of a cutting-edge payments company and the convenience of a one-stop-shop for all your financial needs abroad. We are an authorised Dealer in Foreign Exchange – Category II. Easily and securely make international payments with our fast and convenient services. Consumers can buy foreign currency, travel cards, and transfer money abroad. With Instrarem India Pvt. Ltd., one can

- Send money oversees and experience fast, low-cost transfers to 60+ countries

- Buy and Sell Foreign Exchange at great rates and low fees

- Buy prepaid Forex Cards for seamless payments overseas

About the Role;

We are looking for a detail-oriented and proactive Executive - HR Operations to support and manage end-to-end HR operational activities within a fast-paced Forex environment. The ideal candidate will bring strong communication skills, strong hands-on experience with HR systems (including GreytHR), an openness to exploring new tools, and the ability to collaborate effectively across HR, admin, and external partners.

Roles and Responsibilities

• Manage day-to-day HR operations including employee lifecycle activities (onboarding, confirmations, transfers, exits, attendance management, etc.)
• Maintain accurate and up-to-date employee records, HR documentation, and personal files
• Coordinate payroll, attendance, leave management statutory compliance in collaboration with finance teams and external vendors
• Handle vendor management related to payroll, benefits, background verification, and other HR services
• Evaluate existing and potential HR tools to optimize processes, improve efficiency, and support organizational needs
• Support process improvements and actively take ownership in transitioning from existing HR tools (e.g., GreytHR) to new HR systems
• Act as a key point of contact for employee queries, ensuring clear and timely communication on HR policies, processes, and benefits
• Support HR team members and admin teams in planning and executing employee engagement initiatives and internal events
• Support employee engagement initiatives, including partnering with HR and admin teams to plan and execute engagement programs, internal events, and cultural-building activities
• Assist with performance management processes and HR communications
• Prepare HR MIS, reports, and dashboards for the management review
• Ensure compliance with labor laws and internal policies, particularly within a regulated Forex/financial services environment
• Conduct employee surveys and analyze the data to provide actionable insights for HR initiatives, engagement strategies, and process improvements

Requirements

• A minimum of bachelor’s degree in human resources, Business Administration, Management, or related field. A post graduate qualification will be an added advantage
• 3-5 years of experience in HR Operations, preferably within Forex, BFSI, or a regulated industry
• Hands on experience with HRMS tools such as GreytHR, with a strong willingness to explore and transition to new HR platforms
• Strong communication and interpersonal skills, with the ability to engage effectively with employees at all levels
• Experience in vendor coordination and relationship management
• Strong attention to detail, organizational skills, and the ability to manage multiple priorities
• Proficiency in MS Excel and HR reporting
• High standards of confidentiality and professionalism
• A proactive mindset with a continuous improvement and problem-solving approach
• Ability to thrive in a fast-paced, evolving, and compliance-driven environment

What we offer at Nium

We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work.

We Care: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with ²⁴⁄₇ employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible hybrid working environment (3 days per week in the office).

We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.

We Constantly Innovate: Since our inception, Nium has received constant recognition and awards for how we approach both our business and talent opportunities. Check out CNBC World’s Top Fintech Companies 2024.

We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!

We Thrive With Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.

For more detailed region-specific benefits: https://www.nium.com/careers#careers-perks

For more information visit www.nium.com

Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our Candidate Privacy Notice located at www.nium.com/privacy/candidate-privacy-notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.