Job Description
About Octopus Electroverse and Octopus Fleet:
We’re making electric vehicle ownership as smart and as simple as possible, by building the giant, virtual platform of the future. In four years, Octopus Electroverse has grown to become the largest consumer eMobility player in Europe, with over 1.4 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto and more.
But it’s just the start: we’re busy expanding Octopus Fleet, working with more corporate customers, public sector and partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers.
Electroverse and Octopus Fleet is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. And we’re looking for smart individuals with an interest in the space who can help us make it happen.
About the role:
We’re expanding our Octopus Fleet Team. Are you ready to be our next sales superstar; a passionate and experienced business hunter experienced in electric vehicle charging, fuel cards and all types of fleet solutions.
You will be the face and the voice of Octopus Fleet, advising and supporting customers throughout their journey towards transitioning to a sustainable electric vehicle fleet.
A genuine passion for delivering awesome customer experiences and driving sustainability is a must, as well as a real commitment to building meaningful relationships and providing amazing customer service
This role will include an uncapped commission structure as part of the overall package and will be based from our London office and occasionally remotely.
What You’ll Do …
- Develop and establish your sales pipeline with customers - from lead through to delivery, hitting (and hopefully smashing!) your targets along the way
- Shape and drive the acquisition of new customers – you’ll have the autonomy to generate your own leads, while also benefiting from shared leads across the wider Octopus group!
- Manage your pipeline and take control, recording progress in our CRM system and keeping things all up to date
- Champion customer satisfaction, recording what works best and sharing insights to improve the customer experience
- Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help! (virtual and non virtual)
- Provide excellent customer service both through the sales process and also in after-sales customer care
- Collaborate with the wider teams to iterate propositions and materials for the B2B market
- Strategically build your pipeline by working with the team to create strong relationships both internally within departments and externally with our customers both on a consumer and business level
What You’ll Need …
- A track record of delivering exceptional customer experience
- Previous sales experience of sales within a B2B and/or SaaSconsultative environment
- A strong passion for Electric Vehicles / Energy and Decarbonisation
- Excellent listening skills when working in B2B roles and great communication
- Obsessed with putting the customer first, you have a genuine passion for going the extra mile and making sure customers are delighted with every interaction
- An ability to show a completer finisher mentality and an understanding of processes as a whole; being able to see the why behind each section of the business and how that creates the entire vision
- A start up / entrepreneurial mindset, being able to adjust to change and thrive in a fast-paced environment - excited by the challenge of working in a business that’s always evolving
- A bonus - Knowledge of the car leasing and fleet market would be advantageous but not mandatory
Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses.
We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team.
If you’d like to know more about how we use your data, you can reach out to us via email at [email protected]. We’re happy to help!
