Job Description
Working at Omnisend is… kind of boring.
Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.
We’re looking for a high-performing Partner Development Team Lead to lead and scale our global Agency Partner ecosystem.
This is a player-coach role:
60%: Directly managing and growing strategic agency partners
40%: Leading, coaching, and developing a team of Partner Engagement Managers (PEMs)
You will own partner outcomes while building a high-performing team that drives measurable partner-sourced revenue and engagement.
This role requires someone who is:
Team oriented mindset
Operator-first
Highly analytical
Strong in relationship building
Comfortable leading from the front
AI fluency is a non-negotiable requirement. The best candidates will demonstrate how you have used AI to build, improve, or scale workflows, programs, or results.
Key Responsibilities:
Partner Engagement (60%)
Own and grow a portfolio of high-value agency partners
Drive partner-sourced revenue and growth opportunities
Act as a strategic advisor to agencies on growth, retention, and monetization
Lead onboarding, enablement, and ongoing performance optimization
Identify and execute co-marketing and co-selling opportunities
Translate partner feedback into actionable insights for product and GTM teams
Team Leadership (40%)
Manage, coach, and develop a team of high performing Partner Engagement Managers
Set clear performance expectations tied to outcomes (not activity)
Establish and improve partner engagement playbooks and processes
Drive accountability through metrics, reporting, and regular performance reviews
Support hiring, onboarding, and ramping of new PEMs
Build a culture of action, ownership, experimentation, and continuous improvement
AI-Driven Execution
Implement AI into partner workflows, team processes, and internal operations
Identify opportunities to improve efficiency, scale, and output using AI tools
Build or optimize systems (playbooks, automations, reporting, enablement) leveraging AI
Champion AI as a Habit adoption across the Agency Partnerships team
Requirements:
Experience
5+ years in partner management, business development, or agency-facing roles in SaaS or eCommerce
1+ years of team leadership
Proven track record of driving partner-sourced revenue or ecosystem growth
Education: 🤷
AI Fluency (Non-Negotiable)
You must demonstrate:
Practical experience using AI to improve workflows, outputs, or business results
Examples of systems, automations, or processes you’ve built or significantly improved using AI
Comfort integrating AI into daily work and team operations
Core Competencies
Strong understanding of the eCommerce and digital marketing ecosystem
Excellent communication and stakeholder management skills
Highly analytical with the ability to make data-driven decisions
Ability to operate in a fast-paced, evolving environment
Strong sense of ownership and accountability
Mindset
Growth mindset
Outcomes over outputs
Default to action
Team-first mentality
Continuous learning and experimentation
What Success Looks Like:
Growth in partner-sourced revenue and partner activation rates
A high-performing, accountable PEM team hitting measurable targets
Scalable partner programs and playbooks
Clear integration of AI into team workflows and partner engagement
Strong partner satisfaction and retention
Leading a high performing team culture from the front
What We Offer:
- Gross salary starting from €4,200/month for Lithuania-based candidates, depending on experience, plus commissions. Compensation for candidates in other regions, including the US, will vary.
- An unlimited learning budget for self-improvement complying with the best interest of Omnisend.
- Working methods and best practices inspired by the best tech companies in Silicon Valley.
- Senior colleagues enable us to have a high-performing, productive environment where your growth will accelerate.
- Flexible working hours and remote work possibilities.
- Private health insurance.
- Unlimited access to psychotherapy.
- Workstation budget.
- Personalized work anniversary gifts, such as house cleaning, spas, international flights, etc.
- Attractive workations and team-led team-building events.
Our Team Core Tenents
We default to action
We make small bets that lead to big breakthroughs
We are a team, not a family
We own our outcomes
We operate with alignment and trust
Final Note
We are not looking for someone to maintain the status quo.
This is a role for someone who wants to build, lead, and improve systems, not just maintain them.
You will be expected to lead from the front, drive measurable outcomes, and help scale how we work with partners globally.
Omnisend is an email and SMS marketing platform built for ecommerce brands. With one-click integration to major ecommerce platforms, intuitive automation, and powerful email templates, we make sophisticated marketing effortless — no learning curve required.
Award-winning 24/7/365 customer support? Check. A platform trusted by growing brands and seasoned pros alike? Absolutely. The idea that “great marketing needs to be expensive”? Our 150,000+ customers prove that wrong every day.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
