Job Description
About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
The mission of the Commit Backend team is to build and scale the distributed platform that powers Outreach’s forecasting and opportunity management systems. From opportunity lifecycle management and forecasting rollups to goal tracking. Our services directly impact revenue predictability and customer trust.
We operate in a cloud-native, service-oriented architecture at scale. The problems are complex, the expectations are high, and the impact is real.
The Role
We are hiring a Senior Staff Software Engineer, driving architectural direction, leading cross-team initiatives, and ensuring predictable delivery of high-impact programs.
This role requires deep technical expertise combined with strong cross-functional leadership. You will create clarity in ambiguous environments, proactively remove blockers, and consistently drive initiatives to a measurable path to green.
Location: Remote-friendly, with planned in-office collaborations in Hyderabad.
Your Daily Adventures Will Include:
- Architect and evolve distributed, service-oriented systems with a focus on scalability and resiliency.
- Identify performance bottlenecks, systemic risks, and reliability gaps before they impact customers.
- Lead large, cross-team technical initiatives from concept through production.
- Drive planning, estimation, milestone tracking, and delivery discipline.
- Align engineering, product, and platform stakeholders to ensure successful execution.
- Break down complex systems into clean service boundaries and sustainable architectures.
- Raise the quality bar through strong testing, reviews, and operational excellence practices.
- Mentor senior engineers and elevate technical standards across the organization.
Our Vision of You:
- Min 10+ years of experience building and scaling distributed backend systems.
- Deep expertise in cloud-native and service-oriented architectures.
- Strong system design skills with long-term architectural thinking.
- Proven track record of leading complex, multi-team initiatives.
- Operational thinking to ensure smooth customer experience through focus on monitoring, metrics and building accountability around SLA and SLOs
- Exceptional ownership, accountability, and execution discipline.
- Strong planning, tracking, and delivery management capabilities.
- Ability to influence without formal authority. Clear and effective communication across technical and executive audiences.
- Ruby/Go experience is preferred but not mandatory.
Our Tech Stack:
- Languages: Go (primary), Ruby (legacy services)
- Datastores: MySQL, PostgreSQL, Elastic
- Async Systems: Kafka, RabbitMQ
- APIs: GraphQL
- Architecture: Cloud-native, service-oriented systems
Why You’ll Love It Here
● Highly competitive salary
● 25 days annual vacation time + sick time and casual leave
● Group medical policy coverage available to employees and up to 5 eligible family members
● OPD benefit covered up to INR 10,000
● Life insurance and personal accident insurance at 3x annual CTC
● 26 weeks of maternity leave pay, and 15 days of paternity leave pay
● Opportunity to be part of company success via the RSU program
● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women’s Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
● Employee referral bonuses to encourage the addition of great new people to the team
● Fun company and team outings because we play just as hard as we work
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We’re dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don’t think you meet all of the requirements listed below. We don’t want a few lines in a job description to get between us and the opportunity to meet you.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
