Parlance Logo
Conversational AI and voice technology improve caller journeys as a managed service.

About Parlance

We provide conversational AI solutions as a managed service, helping organizations improve caller experiences by enabling natural voice interactions. Our technology, which includes AI, IVR, intelligent virtual assistants, speech recognition, and natural language processing, allows callers to speak naturally and connect quickly. We also integrate with EMR systems and offer switch-agnostic solutions.

Founded in 1996, we have over 25 years of experience serving clients in healthcare, enterprise, and education.

Mission & Values

We believe consumers deserve easy, voice-driven access when communicating with organizations. Our success comes not just from technology, but also from building strong partnerships, understanding our clients’ challenges, and supporting their goals.

Team & Culture

We are a team of 51 to 200 passionate professionals.

Frequently Asked Questions

What products or services does the company offer?

Parlance offers conversational AI solutions delivered as a managed service. These services are designed to modernize and improve caller journeys by utilizing voice technology to enable natural speech and quick connections for callers.

What technologies does Parlance utilize in its solutions?

Parlance utilizes technologies such as Artificial Intelligence (AI), Conversational AI, Intelligent Virtual Assistants (IVA), Interactive Voice Response (IVR), Speech Recognition, Natural Language Understanding (NLU), and Natural Language Processing (NLP). The company also focuses on integration into EMR systems and offers switch-agnostic solutions.

What is Parlance's approach to client relationships?

Parlance emphasizes forging strong partnerships with its clients. The company believes that understanding an organization’s challenges and supporting its goals is crucial for success, alongside providing technology.

What is the company's core focus?

Parlance’s core focus is to empower organizations to harness the power of voice through conversational AI, with the aim of providing consumers with friction-free, voice-driven access when communicating with these organizations.

When was Parlance founded?

Parlance was founded in 1996.

What industries and sectors does Parlance specialize in?

Parlance is active in the Managed Service, Ivr, Ai, Conversational Ai, Iva, Healthtech, Speech Recognition, Nlu, Nlp, Integration Into Emr Systems, Switch Agnostic, Intelligent Virtual Assistant, and Interactive Voice Response markets.

How many people work at Parlance?

Parlance has 51-200 employees.

Where does Parlance hire?

Parlance hires globally with a remote-first approach, allowing employees to work from anywhere.

Is Parlance hiring?

Parlance is not actively hiring at the moment. Check back later for new opportunities.

Does Parlance hire for remote and work from home roles?

Yes, Parlance is a remote-first company.

What is Parlance's website?

Parlance's website is www.parlancecorp.com .

Where to find Parlance on social media?

You can find Parlance on LinkedIn .

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