Director Content Strategy & Activation

Job Description

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Job Summary

PatientPoint is seeking a strategic and hands-on Director, Content Strategy & Activation to build and lead our newly established Content Marketing Center of Excellence.

This role sits at the intersection of enterprise storytelling, campaign activation, AI-enabled content scalingand measurable business impact. You will architect and operationalize a comprehensive content strategy that supports multiple business units, aligns to enterprise priorities and drives engagement, affinity, demand and retention across our audiences.

You will manage and mentor a team of content marketers while personally contributing to high-impact content developmentand campaign integration. This leader must be both a visionary strategist and an execution-oriented operator — someone who can define the roadmap and ensure content delivers measurable business results.

What You’ll Do

Enterprise Content Strategy & Narrative Leadership

• Develop and lead a comprehensive enterprise content strategy aligned to PatientPoint’s brand, growth priorities and revenue goals

• Build and evolve core narrative frameworks that articulate PatientPoint’s value across providers, life sciences partners, customers and enterprise stakeholders

• Ensure content strategies reflect distinct buyer journeys, target audiences, value propositions and selling points across business units

• Identify opportunities to leverage synergies across segments while maintaining audience relevance

• Continuously monitor shifts in the healthcare, digital health, media and marketing landscape to ensure our content remains credible, differentiated and forward-looking

Campaign Strategy & Content Activation

• Partner closely with segment marketing directors to translate campaign strategies into cohesive, multi-channel content plans

• Ensure campaigns are grounded in strong storytelling and connected to broader enterprise narratives

• Own campaign content strategy and execution — from concept through deployment

Owned Media & Content Ecosystem Management

• Own and evolve PatientPoint’s owned media ecosystem, including website, blog, newsletters and other avenues in which you see opportunity

• Architect an editorial roadmap aligned to strategic priorities and campaign focus areas

• Implement a scalable “content atomization” model that repurposes cornerstone assets (research, webinars, case studies) into high-impact derivative content

• Embed SEO and emerging AI visibility best practices into the content lifecycle to ensure discoverability and authority

Thought Leadership & Market-Relevant Content

• Proactively monitor healthcare, digital health, media, policy and marketing industry trends to identify timely opportunities for PatientPoint to contribute a differentiated perspective

• Rapidly translate breaking news, emerging research, regulatory shifts and cultural moments into relevant, high-quality content that positions PatientPoint at the center of industry conversations

• Develop clear POV-driven content that articulates PatientPoint’s unique stance on topics impacting providers, patients and life sciences partners

• Partner cross-functionally to surface frontline insights, customer perspectives and proprietary data that strengthen our authority and credibility

• Ensure thought leadership content is timely, distinctive and aligned to enterprise priorities while reinforcing our long-term narrative

• Leverage multiple channels — including blog, social, email, PR collaboration and sales enablement — to amplify our voice in key industry discussions

Measurement, Analytics & Optimization

• Establish and lead a robust content analytics and reporting framework

• Define KPIs tied to engagement, campaign performance, customer engagement and sales enablement effectiveness

• Translate performance data into actionable insights to refine messaging, formats and distribution strategies

• Continuously optimize based on business priorities and measurable impact

Team Leadership & Cross-Functional Collaboration

• Manage and mentor a team of content marketing managers, setting clear expectations and elevating quality standards

• Foster a culture of craft, accountability and innovation within the content function

• Partner cross-functionally with Product, Brand, Demand, Customer Marketing, Sales, Content, Data & Insights, Corp Comms and Customer Success to ensure alignment and consistency

• Serve as the connective tissue between strategy and execution — ensuring ideas translate into high-quality, business-driving assets

What We Need

• 10+ years of progressive experience in content strategy, campaign marketing, or editorial leadership within B2B healthcare, digital health, media or technology environments

• Demonstrated experience building and scaling content programs across multiple audiences or business units

• Proven ability to operate at both strategic and hands-on levels

• Experience leading and developing high-performing creative or content teams

• Strong editorial judgment and exceptional writing and storytelling skills

• Experience integrating content into demand generation and campaign strategies

• Proficiency with marketing technology platforms, CMS, analytics tools, marketing automation systems, SEO tools and generative AI platforms

• Ability to translate complex healthcare and technology concepts into clear, compelling narratives

• Bachelor’s degree in Marketing, Communications, Journalism or related field

• Agency experience preferred

What You’ll Need to Succeed

• A clearly defined and operational Content Marketing Center of Excellence

• Cohesive, enterprise-aligned narrative frameworks – messaging guides, personas, buyer journeys – across business units

• Campaigns activated through strategic, high-performing content

• Increased content efficiency and output through AI-enabled workflows

• Measurable impact on engagement, campaign performance and customer engagement

• Elevated executive and thought leadership presence in the healthcare ecosystem

Base Salary Band: $81,800-$210,000

Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

About PatientPoint: PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.

Latest News & Innovations:

1. Named A Best Place to Work! Read More
2. Mike Walsh, COO answers “What Makes a Great Leader”. Read More
3. Recognized on Vault’s Top Internship List. Read More

What We Offer:

We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V