Job Description
Introduction
The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. A place for the curious and the driven and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected and united in our vision to create a better way to trade.
We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused.
You’ll find our 700+ team currently across 12 locations and 9 time zones.
The Role
We’re looking for an experienced Change Manager to play a critical role in Pepperstone’s organisation‑wide AI‑Native transformation.
This role is about making change stick. You’ll lead people‑led transformation, ensuring that AI‑enabled ways of working are understood, adopted and embedded across the business. Working closely with Transformation, Technology, People & Culture and other senior leaders, you’ll translate strategy into practical behavioural, capability and mindset change.
If you thrive in complex, fast‑paced environments and enjoy helping people navigate uncertainty and transformation, this role offers genuine impact and visibility.
This is a 12-month fixed-term contract with a possibility of extension.
As our Change Manager, your key responsibilities include, but may not be limited to:
- Lead end‑to‑end organisational change management activities supporting Pepperstone’s AI‑Native transformation program
- Design and deliver pragmatic organisational change strategies that enable successful adoption of AI tools, agentic workflows and AI‑enabled operating models
- Conduct detailed change impact assessments across roles, workflows, decision‑making, skills and accountabilities
- Partner closely with Transformation, Technology, People & Culture and business leaders to embed change into delivery plans
- Develop clear, targeted communications that demystify AI and answer “what’s changing, why and what it means for me”
- Enable and coach leaders to role‑model behaviours and confidently lead teams through change
- Design and coordinate learning and capability uplift aligned to AI adoption maturity
- Track adoption, engagement and effectiveness using meaningful metrics and insights
- Proactively identify resistance, change fatigue and adoption risks and address them early
- Facilitate workshops, forums, and working sessions to encourage experimentation, feedback and mindset shift
- Champion responsible AI usage, continuous learning and modern ways of working across the organisation
About You
You will be confident operating at pace comfortable with ambiguity and deeply people‑focused.
Essential experience:
- Proven experience in change management roles across complex business and technology transformations
- Strong experience leading people‑led change for digital or ways‑of‑working initiatives
- Working knowledge of recognised change management frameworks
- Practical understanding and personal adoption of AI tools, with clarity on how AI transformation impacts organisations
- Experience designing change strategies that go beyond communications and focus on behaviour capability and mindset
- Strong stakeholder influence skills including senior leadership engagement
- Experience working alongside Agile or hybrid delivery teams
- Excellent facilitation skills across leadership team and cross‑functional settings
Additional requirements:
- Comfortable working across time zones with some flexibility in hours
- Willingness to travel internationally where required
Why you will enjoy working with us
- Competitive salary structure
- Genuinely collaborative and friendly culture
- Flexible and hybrid working
- Remote working option - work from anywhere for up to 4 weeks per year, in addition to hybrid working as standard
- Ongoing personal development & learning opportunities
- 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
- 3 paid volunteering days per year & Workplace Giving Program
- Frequent events and celebrations including a standard weekly social
- Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
- Best in class end of trip facilities including bicycle parking, change rooms & showers
- A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas
Our technology team thrives on inclusivity and collaboration, believing that diverse perspectives lead to great solutions. We foster a culture that champions individual growth, professional development, and work-life harmony. We’re invested in your success and dedicated to supporting you every step of the way. We encourage our team to bring challenge thinking and fresh ideas to the table and our Agile approach empowers us to focus on outcomes. When we hire someone it’s because they bring the skills, attitude and experience we’re looking for….so we let you do what you’re best at! Join us and be part of a community that’s passionate about harnessing technology’s potential to drive market leading solutions for our clients. Elevate your career in an environment where your ideas matter, your growth is nurtured, and your potential is limitless.
More About Pepperstone
We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers and www.linkedin.com/company/pepperstone/
We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.
Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.
“We are a 2025 Circle Back Initiative Employer – we respond to every applicant”.
We will be reviewing applications as they come through, so if this is an opportunity that excites you, don’t wait. Express your interest by clicking the apply button below as soon as possible.
Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.
#Li-Hybrid
