Product Manager - Experience & Optimization

๐Ÿ‡บ๐Ÿ‡ธ United States - Remote
๐Ÿš€ Product๐ŸŸ  Manager

Job description

PURPOSE

At PERSUIT, weโ€™re transforming how in-house legal teams and law firms work together. As a Product Manager, youโ€™ll be responsible for shaping and delivering product capabilities, ranging from incremental enhancements to net-new features that make our workflows simpler, faster, and more impactful.

Youโ€™ll sit at the intersection of product, design, and engineering, balancing tactical throughput (shipping improvements at pace) with strategic input into the long-term roadmap. This role is ideal for a SaaS product manager who thrives in iterative environments, loves the craft of continuous improvement, and takes accountability for delivering measurable outcomes.

KEY RESPONSIBILITIES

PRODUCT DISCOVERY & STRATEGY

  • Lead discovery to identify and validate customer problems through research, interviews, and data.
  • Translate insights into a clear roadmap and prioritize initiatives based on impact and alignment.
  • Implement and maintain product instrumentation (e.g., Pendo) to track adoption and surface opportunities.
  • Contribute evidence-backed insights into roadmap planning and domain strategy.

CROSS FUNCTIONAL COLLABORATION

  • Partner closely with Design and Engineering to ensure enhancements are intuitive, consistent, and technically feasible.
  • Work asynchronously with distributed team members across multiple regions.
  • Communicate roadmap, trade-offs, and outcomes to stakeholders clearly and regularly.

OWNERSHIP OF DELIVERY & OUTCOMES

  • Manage backlog, epics, and acceptance criteria to ensure clarity for engineering teams.
  • Track adoption and impact of shipped features, co-creating success metrics with design and engineering.
  • Proactively remove blockers and maintain high delivery throughput.
  • Highlight improvements back to the business and clients with strong storytelling and go-to-market materials.

THINGS YOU COULD BE WORKING ON

  • Shaping and delivering new product capabilities in domains like intake, sourcing, engagement, or panel management.
  • Shipping small but high-impact optimizations that make complex workflows more seamless.
  • Delivering measurable UX uplift across a workflow, tracked through adoption and client feedback.
  • Implementing product analytics dashboards that democratize insights across the org.
  • Partnering with stakeholders across Sales, Customer Success, and Marketing to ensure smooth go-to-market launches.
  • Helping shape the long-term roadmap for a domain while ensuring throughput on near-term enhancements.

While this role is remote-friendly, candidates based on the West Coast, USA are preferred to ensure optimal alignment with teams and clients across the United States and Australia.

EXPERIENCE & QUALIFICATIONS

  • 4+ years of experience as a Product Manager (or equivalent product-focused role).

  • Proven success delivering enhancements in SaaS, ideally in B2B (B2C experience also considered).

  • Demonstrated ability to collaborate cross-functionally with engineering and design.

  • Strong backlog management and prioritization skills.

  • Familiarity with analytics instrumentation (e.g., Pendo, Amplitude, Mixpanel).

  • Comfort engaging with APIs, data schemas, and technical documentation (not hands-on coding).

  • Experience with workflow, procurement, marketplace, or RFP platforms preferred.

  • Paid Time Off (Vacation, Sick & Public Holidays)

  • Family Leave (Maternity, Paternity)

  • Training & Development

  • Wellness Resources

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