Senior Product Designer

Job description

At PicnicHealth, we’re building the future of non-interventional clinical research, powered by AI and centered on patients. Our mission is to make it radically easier, faster, and more affordable to perform clinical trials and get better treatments to patients. We’re replacing the legacy, services-heavy model with a modern, AI-first approach that unlocks insights from rich, multi-modal data—from clinical notes and imaging to lab results—at scale.  By engaging patients directly through our personal health assistant, PicnicAI, which meets them where they’re at and delights them along the way (with an industry leading NPS of 76), patients participate actively in the research they care about.

PicnicHealth is already a trusted partner to 7 of the top 10 pharmaceutical companies. Our work spans 40+ disease areas and has supported over 60 peer-reviewed publications, including an FDA submission that incorporates PicnicHealth data.

Founded in 2014, we’ve raised $100M+ from top investors like Amplify Partners, Felicis Ventures, B Capital Group, and Y Combinator. Our business running non-interventional studies more than doubled last year, and we’re growing even faster in 2025. We’re a team of doctors, patients, data nerds, engineers, and builders, reimagining how clinical research works — and we’re just getting started!

The Opportunity

At PicnicHealth, AI is at the core of everything we do.

In this role, you will define how agents and humans collaborate across our study delivery platform in our internal operator portal and the broader ResearchOS ecosystem. These systems are the nerve center of study delivery at Picnic, where agent and human contributions come together to configure, manage, and maintain integrity of study operations. As a leader on the design team, you’ll shape both the experience of AI-driven study delivery and the culture and craft of design at PicnicHealth. This is an ideal role for a designer who wants to help define what meaningful, transparent human–AI collaboration looks like in practice and in doing so, make a lasting impact on how clinical research is run.

Your contributions will be key in driving innovation and efficiency in the critical field of clinical research, an ideal position for those who aspire to make a significant impact in both the product and the lives it touches.

What you’ll do:

As a Senior Product Designer initially embedded on the Run team, you’ll shape every aspect of product development, from defining when agents act, when humans intervene, and how both stay aligned through shared tools and interfaces, to creating clear, intuitive component systems. You’ll apply your full range of product thinking, interaction design, and visual design skills to shape the future of AI-powered clinical research.

More specifically, you will:

• Define and evolve AI-first interaction patterns that guide how agents and humans collaborate across our platform for study delivery;
• Evolve the end-to-end ecosystem that supports study configuration, collaboration, and lifecycle management;
• Integrate new capabilities into the toolsuite as PicnicHealth expands the types and complexity of studies it can support;
• Balance internal and external user needs, engineering constraints, and operational workflows to design thoughtful, effective tools;
• Collaborate deeply with Eng, Product, and other Designers, and set the standard for visual and interaction language across not just your area, but the company as a whole;
• Express ideas at multiple fidelities, from system diagrams to prototypes, to drive alignment and decisions;
• Be comfortable with ambiguity and help define problems as much as solve them;
• Maintain a high bar of quality for your own work and help uphold that bar across the design org; and
• Mentor other designers and help scale design standards across study delivery.

Over the next 12 months you will be focused on:

• Defining how ResearchOS, the system that powers study delivery, becomes a platform where agents fluidly collaborate with humans across tools and stages of study delivery with increasing autonomy;
• Rethinking information architecture, creating new interaction patterns, and defining how we understand and test with Picnic’s internal and external users;
• Developing innovative cross-company AI interaction patterns; and
• Collaborating with leadership to explore, define, and tell the story of the future experience of AI-driven study delivery at Picnic.

What You’ll Bring:

• 7+ years shipping end-to-end product experiences;
• Focus on and successful experimentation with integrating AI into your standard practices and workflows, and ideas for new applications here at PicnicHealth;
• A collaborative mindset and ability to form strong relationships with engineers and other designers on the team;
• The ability to simplify and bring clarity to complex problems
• The ability to thoughtfully communicate your designs, receive feedback gracefully, and contribute to the work of others;
• Strong visual design, motion, and prototyping skills;
• Experience with usability testing and experience understanding and designing for your human and AI users; and
• Experience leading through influence, upleveling storytelling, frameworks, and intentionality across the team.

Nice to haves:

• Experience integrating AI into enterprise use cases: experimentation and testing with patterns to match the use cases, competitive audits, and understanding of the differences in various model capabilities.

We expect all team members to be amazing in their roles and, ultimately, to move the PicnicHealth mission forward.

What is clinical research and why will PicnicHealth win?

Clinical research is the industry responsible for conducting studies to evaluate the effectiveness of drugs and treatments. Better trials lead to faster, more cost-effective drug development, ultimately resulting in more and improved treatments for patients. However, the process remains highly inefficient. Trials are a major bottleneck in drug development, and the promising advancements in biotech cannot translate to real patient impact unless clinical research becomes faster and more efficient

The industry runs on outdated technology and manual processes. Research sites (hospitals, academic centers, doctors’ offices) are overburdened and under-resourced. Contract research organizations (CROs), the organizations that traditionally run clinical trials for life sciences companies, typically throw hundreds-of-thousands of man-hours wrangling sites and cobbling together vendor software.

PicnicHealth has built technology that uniquely positions us to run faster, cheaper, and more flexible studies while removing burden from sites:

• PicnicAI (trained on 350M+ clinician annotations over 100k+ patient records) is the only system that can effectively access and structure all participant EMR data trials need
• Our AI health assistant (NPS of 76 in 2024) guides participants through study activities and enables most to be done at home
• We’re an integrated solution — virtual site, CRO, and software platform — with AI built in from the ground up, initially focusing on non-interventional research.

The other perks & benefits you get when you work at PicnicHealth

We pay competitive salaries. Everyone on the team is an owner: all full time employees get competitive equity.

Target Base Salary Range: $180K -$220K

The base salary PicnicHealth offers may vary depending upon the scope, complexity, and autonomy of the position and on the candidate’s job-related knowledge, skills, and experience.

We’re a remote first company, with teammates spread across the US. We support in-person gatherings, including co-working spaces and multi-day onsites, to build connections and move forward strategic initiatives. Expect to travel 2-4 times a year.  For our team members in the Bay Area, who prefer to work in person we can offer a hybrid set up to work from the SF office on a flexible schedule.

You also get:

• Comprehensive benefits including above market Health, Dental, Vision
• Family friendly environment
• Flexible time off
• 401k plan
• Free PicnicHealth account
• Equipment and internet funds for home office set up
• Wellness Stipend

PicnicHealth is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.