About ada CX
We provide an AI customer service platform to help enterprise companies improve their customer experiences. Our platform helps businesses leverage AI more effectively and boosts agent performance.
Since 2016, we’ve powered 5.5 billion interactions for brands like Square, YETI, and Monday.com. We offer AI customer service, AI-driven support, and an AI Agent platform. We use technologies such as chatbots, virtual assistants, conversational AI, and large language models (LLMs) to provide automated solutions. Our services also include designing integrations, supporting implementation, and helping clients adopt our solutions to increase automated resolutions.
Mission & Values
We value growth, ownership, and continuous improvement.
Team & Culture
We operate in a remote-first environment, with options to work from home or at local hubs. We’re a fast-paced, fast-growing SaaS startup. Our team members collaborate across functions, including product, design, ML science, sales, marketing, and engineering.
We focus on growth, work-life balance, ownership, and mentorship, with experienced engineers providing guidance. We support multidisciplinary creative teams and foster close partnerships and cross-functional collaboration.
Benefits & Perks
Our benefits include unlimited vacation, comprehensive extended health coverage, dental, vision, travel, and life insurance.
We also offer a Wellness Account, an Employee & Family Assistance Plan, a flexible work schedule, a Learning & Development Budget, and a Work from Home Budget. We provide access to AI tools and opportunities for hands-on experience with Large Language Models (LLMs).
Frequently Asked Questions
Ada offers an AI-powered customer service platform, AI-driven support, and an AI Agent platform. These solutions leverage chatbots, virtual assistants, conversational AI, and large language models (LLMs) to provide automation and improve customer experiences for enterprise companies. The company also provides services for designing integrations, supporting implementation, and driving solution adoption.
Ada operates in the Software Development industry.
Employee benefits at Ada include unlimited vacation, comprehensive extended health, dental, vision, travel, and life insurance. The company also provides a Wellness Account, an Employee & Family Assistance Plan, a flexible work schedule, a Learning & Development Budget, a Work from Home Budget, access to AI tools, and hands-on experience with LLMs.
Ada fosters a remote-first work environment, described as a fast-paced startup and fast-growing SaaS company. The culture emphasizes collaboration across various teams, including product, design, engineering, and sales. It values growth, ownership, continuous improvement, and provides mentorship opportunities. The company focuses on work-life balance and supports employees with resources for well-being and professional development.
ada CX was founded in 2016.
ada CX is active in the Machine Learning, Customer Happiness, Artificial Intelligence, Customer Support, Chatbots, Virtual Assistants, Customer Experience, Acx, Customer Service, Ecommerce, Automation, Conversational Ai, Customer Experience, Cx, Brand Interaction, Ai Customer Service, and Customer Service Automation markets.
ada CX has 201-500 employees.
ada CX hires in 🇨🇦 Canada, 🇬🇧 United Kingdom, and 🇺🇸 United States.
Yes! ada CX is actively hiring with 9 open remote jobs available now.
Yes, ada CX is a remote-first company.
ada CX's website is www.ada.cx .
You can find ada CX on LinkedIn .
9 remote jobs at ada CX
Explore latest remote opportunities and join a team that values work flexibility.
Senior DevOps Engineer
ada CX
Senior Cloud Security Engineer
ada CX
Software Engineering Intern
ada CX
Senior Demand Generation Manager
ada CX
Director, Global Consulting & System Integrator Partnerships
ada CX
DevOps Intern
ada CX
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