Shift Collab

We started in 2016 as a Canadian virtual therapy practice offering online counseling and mental healthcare. We are bootstrapped, female-founded, and clinician-owned. We offer therapy matching services and workshops to Canadians. Our team includes over 125 Registered Social Workers and Registered Psychotherapists. We hire less than 5% of applicants, and our therapists average 11 years of clinical experience. We help with a wide range of issues, including depression, anxiety, grief, relationships, ADHD, OCD, perfectionism, trauma, chronic pain, family & parenting, pregnancy, postpartum & fertility, identity & sexuality, mood & behavioral disorders, and self-esteem. Our therapists use common modalities like Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Emotionally Focused Therapy (EFT), EMDR, Mindfulness-Based Therapy, Internal Family Systems (IFS), Attachment-Based Therapy (ABT), and Acceptance and Commitment Therapy. Clients fill out a confidential form, then our care team matches them with a therapist for sessions. Our “Fit Guarantee” means we’ll rematch you with a different therapist and provide a free session if you’re not satisfied after 30 days. We operate seven days a week. Over 16,000 Canadians have used our services.

Our mission is to help Canadians build the lives they want, one session at a time. Our core values are being Fully Invested, providing High Service, and maintaining a Growth Mindset.

We have a team of 51-200 employees, including over 125 Registered Social Workers and Registered Psychotherapists. We create a collaborative and supportive virtual work environment for our Canadian therapists so they can focus on their clients. Our therapists work as independent contractors, supported by our dedicated staff and senior therapists. Our culture emphasizes clinical excellence, continuous professional growth, and personal well-being.

We offer our therapists the flexibility to set their own hours and work from home. We provide professional development, including ongoing training and access to group and individual supervision. Full-time therapists receive up to two hours of free 1:1 supervision each month. We also run four monthly supervision groups and hold additional weekly and monthly professional development sessions. Our therapists are part of a collaborative and diverse team. Our compensation model is tiered, recognizing years of experience, sessions delivered, and tenure. We offer comprehensive support, including administrative, marketing, and technical assistance from our Care Coordination, Clinical Operations, and Clinical Excellence teams. Therapists can also get involved in social media, advocacy, and partnerships. This role offers the chance to work with a diverse client base.