Job Description
SMASH, Who we are?
We are agents for tech professionals in Costa Rica and Colombia that help them build careers in the United States.
We believe in long-lasting relationships with our talent. We invest time getting to know them and understanding what they seek as their professional next step.
We aim to find the perfect match. As agents, we pair our talent with our US clients, not only by their technical skills but as a cultural fit. Our core competency is to find the right talent fast.
We purposefully move away from the “contractor” or “outsourcing” type of relationship. Our clients don’t want contractors or “just a service.” Neither does our talent.
Our Benefits
Wellness Coverage
Remote Work
Birthday day off
Recognition and rewards system
Referrals Program
Business skill coaching
English classes for Smashers and relatives
Learning opportunities
This position is Remote to work with a US Company; you will require to have Citizenship or a work permit from Costa Rica to apply for this role.
Role summary
You will lead complex, cross-functional programs within the Smart Home Ecosystem vertical, delivering innovative hardware and software solutions, including Virtual Power Plant and Energy Management AI initiatives. This role owns end-to-end program execution—balancing scope, schedule, and budget—while driving alignment across engineering, product, and operational teams.
Responsibilities
Own program plans, schedules, budgets, and delivery commitments across multiple concurrent initiatives.
Lead cross-functional teams including hardware, embedded, mobile, cloud, UX, QA, and operations.
Establish clear milestones, release dates, and execution plans aligned to business priorities.
Partner with Product and Engineering to translate scope into execution roadmaps and Level of Effort (LOE) estimates.
Facilitate Agile ceremonies and coordinate Waterfall planning where appropriate.
Drive risk identification, mitigation planning, and ongoing risk monitoring.
Provide weekly status updates covering scope, schedule, cost, and risk posture.
Coordinate with Supply Chain, IT, Marketing, Finance, Customer Care, and Field teams to ensure successful launches.
Manage external partners and vendors to meet performance and delivery expectations.
Lead change management and maintain accountability across teams.
Utilize project tracking tools (MS Project, Smartsheets, Excel) and engineering platforms (Jira, Confluence, SharePoint).
Promote continuous improvement in program governance, communication, and execution practices.
Requirements – Must-haves
10+ years of experience leading large-scale programs across hardware and software domains.
Experience delivering consumer-facing products (devices, mobile platforms, cloud-based systems).
Proven ability to lead cross-functional teams and influence stakeholders at multiple levels.
Strong experience with Agile, Scrum, sprint planning, and hybrid hardware/software delivery frameworks.
Demonstrated ownership of scope, schedule, budget, and risk management.
Excellent negotiation, decision facilitation, and stakeholder alignment skills.
Exceptional written and verbal communication skills with both business and technical audiences.
Experience using program and engineering tracking tools (MS Project, Smartsheets, Jira, Confluence).
Bachelor’s degree in Business, Engineering, or related field with formal project management training.
Ability to operate independently and manage multiple priorities in a fast-paced environment.
Nice-to-haves (optional)
PMP, CSM, SAFe certification, or equivalent.
MBA or advanced degree.
Experience with consumer electronics, manufacturing, and embedded systems.
Experience leading AI-driven, automation, or energy management programs.
Proven track record of building high-performance teams and improving delivery processes.
Languages
- English C1, Spanish C1
