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HR & People Operations Lead

🇪🇨 Ecuador - Remote
👥 Human Resources🟣 Senior

Job Description

We’re looking for a full-time HR & People Operations Lead to serve as the primary HR owner for our Ecuador office.

This role is ideal for an HR professional who is ready to step into a broader scope of responsibility, take ownership of local execution, and act as the day-to-day HR leader on the ground, while partnering closely with a global HR function on strategy, standards, and long-term planning.

You will report to the Director of HR (based in the US) and will lead employee engagement, in-office experience, and HR operations for Ecuador. We are proud of our Human Resources department, and we are looking for someone who wants to strengthen and further build on these foundations. While you won’t be defining company-wide HR strategy on your own, you will own how that strategy comes to life locally.

If you’re motivated by autonomy, trust, and the chance to grow into a broader leadership role over time, this could be a great professional next step for you.

*IMPORTANT to be considered for this position:

  1. Your application and CV must be in English.
  2. By applying to the job, you confirm you have read and accept our Ecuador Privacy Notice (also available at the bottom of this post). This is mandatory to be considered for our vacancy.

Work Modality

  • This role requires in-office presence, usually 2-4 days per week in Quito.

Responsibilities

In this role, you will:

  • Act as the local HR lead for the Ecuador office, serving as the primary point of contact for our team of 60+ employees and leaders.
  • Own day-to-day HR execution in Ecuador, collaborating with other HR professionals (in Ecuador and abroad) to ensure a consistent, people-first employee experience closely tied to company strategy and objectives.
  • Lead employee engagement efforts, including internal communications, in-office initiatives, events, and feedback loops.
  • Partner with the Director of HR and a distributed HR team on workforce planning, organizational structure, and role clarity, while owning local execution.
  • Create, maintain, and improve HR documentation, policies, and processes relevant to the Ecuador team.
  • Collaborate with the Admin team on office logistics and employee-facing operations.
  • Lead and coordinate in-office onboarding and offboarding experiences, ensuring a smooth, compliant, and people-centered transition for employees.
  • Track engagement, onboarding, and retention-related metrics and insights, and proactively suggest improvements.
  • Champion company values and goals, inclusion, and open communication across the Ecuador team.

What We’re Looking For

  • Advanced spoken and written English (required).
  • Bachelor’s degree in Organizational Psychology, Business Administration, Communications, or a related field.
  • 5+ years of professional experience, including 2-4+ years in HR, People Operations, or related roles.
  • Experience owning HR processes, programs, or initiatives from end to end.
  • Strong communication, organization, and stakeholder management skills.
  • Comfort working in a cross-cultural, international environment.
  • Ability to balance strategic thinking with hands-on execution.
  • Familiarity with tools like Slack, BambooHR, Google Workspace, Asana, and Notion is a plus.

Who This Role Is For

This role is a great fit if you:

  • Are an HR professional with solid hands-on experience in Ecuador who’s ready to take on broader ownership and visibility.
  • Feel energized by in-person connection and being present in the office.
  • Enjoy being the go-to person locally while still collaborating with a global HR leader and team.
  • Want to grow into a leadership role without needing to build or redesign everything from scratch.
  • Are comfortable balancing structure, empathy, and execution in a fast-growing environment.
  • Value clarity, collaboration, and thoughtful change over rapid or disruptive transformation.

Who This Role Is Not For

This role may not be the right fit if you:

  • Are looking for a top-of-the-org HR leadership role or full ownership of global HR strategy.

  • Prefer fully remote roles with minimal in-office presence.

  • Prefer to independently implement large-scale HR frameworks without alignment or collaboration.

  • Are primarily interested in policy design at a global level rather than local execution and engagement.

  • Expect a highly resourced HR team reporting to you immediately.

  • Meaningful work in a mission-driven, people-focused company certified as a Great Place to Work in Ecuador.

  • Professional development opportunities, including mentorship and team workshops.

  • Private health insurance and a mental health counseling bonus.

  • Three weeks of paid vacation, plus paid sick, family, and parental leave.

  • Hybrid and flexible work model.

  • Participation in internal events, team-building activities, and  holiday celebrations.

  • Welcome package including a laptop and home office support.

  • All benefits required by Ecuadorian labor law.

More than our EOO statement, this is what makes us a Great Place to Work:

Stack Builders is proud to be an equal opportunity employer. We are committed to creating a safe and inclusive work environment and don’t tolerate discrimination or harassment during the hiring process or time of employment.

All team members and candidates are assessed and appreciated for their attitude, qualifications, and potential - regardless of race, religion, color, nationality, sexual orientation, gender expression or identity, age, disability, marital status, pregnancy, and other characteristics protected by law.

You can learn more about us by visiting our website, or taking a look at our community content.

Aviso de Privacidad Stack Builders Ecuador:

Al postular a nuestras vacantes en Ecuador, usted confirma que ha leído y acepta nuestro Aviso de Privacidad de Ecuador.

CLÁUSULA INFORMATIVA PARA TRATAMIENTO DE DATOS DE CANDIDATOS

1. Datos del responsable del tratamiento:

  • SBIE CONSULTORÍA DE SOFTWARE CIA. LTDA (en adelante STACK BUILDERS)
  • Dirección: Av. Amazonas E3-39 y Av. Naciones Unidas, Edif. La Previsora, piso 10, ofic. 1002, Quito
  • RUC: 1792443253001
  • Teléfono: 02-401-6115
  • Correo electrónico: [email protected]

2. Finalidades:

En STACK BUILDERS tratamos la información que nos facilita con el fin de analizarla para el cargo pretendido y mantenerle informado de las distintas vacantes a un puesto de trabajo que se produzcan en nuestra organización.

3. Conservación:

Los datos proporcionados se conservarán hasta la adjudicación de un puesto de trabajo o hasta que usted ejerza su derecho de supresión o eliminación.

4. Cesiones:

Los datos no se cederán a terceros salvo en los casos en que exista una obligación legal.

5. Ejercicio de derechos:

Usted tiene derecho a obtener información sobre si en STACK BUILDERS estamos tratando sus datos personales, por lo que puede ejercer sus derechos de acceso, actualización, rectificación, eliminación, portabilidad de datos, oposición y limitación a su tratamiento ante STACK BUILDERS, a la dirección de domicilio señalada al inicio,  o en la dirección de correo electrónico [email protected] , adjuntando copia de su documento de identificación.

Si considera que su requerimiento no ha sido satisfecho, podrá presentar una reclamación ante la autoridad de control de protección de datos.

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