Project Manager Closed

Job Description

StarCompliance is seeking a skilled and client-focused Project Manager to lead the successful delivery of our compliance software solutions to global financial institutions. In this role, you’ll manage end-to-end implementation projects, serving as the primary liaison between clients and internal teams. You’ll coordinate timelines, manage stakeholder expectations, and ensure projects are delivered on time, within scope, and to the highest quality standards.

The ideal candidate has strong project management experience in a client-facing environment, preferably within financial services or SaaS, along with exceptional communication, organizational, and problem-solving skills. This is a great opportunity to join a fast-growing company at the forefront of compliance technology, helping clients achieve operational excellence and regulatory confidence.

Responsibilities

• Oversee and manage multiple implementation projects
• Produce and obtain signature of Change Orders and Statements of Work
• Work with assigned StarCompliance and client resources to
• Create, maintain and manage project plans
• Track and drive deliverables, including client sign-off
• Manage dependencies, risks, issues, changes
• Manage internal and client escalations
• Manage project time tracking and reporting
• Conduct necessary site visits
• Manage client and stakeholder expectations throughout the implementation lifecycle
• Facilitate user feedback sessions to identify problem areas and product enhancement opportunities
• Provide regular reporting to Professional Services management
• Measure and improve project quality
• Work with Professional Services management and other Project Managers to implement latest best practices

Mandatory Skills, Knowledge or Experience

• Strong interpersonal skills working with clients and internal technical and analytical staff
• Previous project management experience essential
• Excellent written and verbal skills to document project risks / issues and track milestones
• Excellent attention to detail and process-driven methodologies
• Proactive approach to leading a team, managing a project, and problem resolution
• Minimum 4 years as a Project Manager in a software or information services or financial services organization
• Bachelor’s degree in business administration, computer science or a related degree OR
• Professional Project Management accreditation (e.g. APM, PMI, PRINCE2)

Transferable Skills, Knowledge or Experience

• Experience managing, implementing or supporting software implementations in financial services industry preferred
• Previous experience working with colleagues and clients in a different time zone preferred
• Previous experience working on client sites for consultancy or software delivery firm preferred
• Knowledge of code of ethics regulations and compliance risks ideal but not required
• Strong negotiation skills preferred

StarCompliance Background Checks

All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information.  To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks.

Equal Opportunity Employer Statement

We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws.

This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.