Job Description
Product Manager, Banking as a Service
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Stripe BaaS team enables users to build and launch successful card programs and financial features into their product using powerful programmatic APIs. The team creates the infrastructure, user facing abstractions, and partner integrations needed to manage the lifecycle of a card, enable money movement, and increase spend. This is a great opportunity to help build one of Stripe’s fastest growing businesses. Our top users span fintechs to large enterprises & cover a range of verticals including Buy Now Pay Later, vertical SaaS platforms, on-demand marketplaces, expense management platforms, fleet, travel & more.
What you’ll do
As a Product Manager within our Banking as a Service team, you’ll have the opportunity to own core APIs, embedded and hosted experiences, and partner integrations. This role will play a critical role in delivering sophisticated financial services products to our users, with as small a footprint of technical and operational complexity required. This is a highly complex and challenging role that will require you to deeply understand user needs and collaborate across internal and partner teams to build and launch a seamless product experience at scale.
We need a strong Product Manager with expertise in end-user facing and/or platform products to realize this aspiration. This Product Manager will spend significant time with senior customer stakeholders to discuss strategy and roadmap, with external developers understanding their current pain points and needs, end users to build delightful experiences, and Stripe’s sales leadership to help win new business on Stripe.
Responsibilities
- Own key user journeys, from integration to core business operation
- Help shape the direction, define product strategy, and establish practices to address user needs
- Collaboratively partner with other Stripe teams (engineering, design, legal, risk, compliance, etc.) early in the product development lifecycle and jointly shape product plans that lead with delightful onboarding and integration experiences
- Own the roadmap and go to market, with product marketing, of your BaaS product area
- Act as the voice of the user in product and API designs, gathering direct feedback from customers
- Ensure we’re building in a scalable, performant way
Who you are
We’re looking for someone who:
- Brings 8+ years of experience in a product role
- Strong focus on user-experiences, from front-end UI through developer docs and technical integrations
- Has an obsession over product quality
- Has domain knowledge in financial products, particularly card issuing, funds storage, or remittance
- Has experience building platform and/or API products
- Has strong written and verbal communication skills with a talent for precise articulations of customer problems
- Can put themselves in the shoes of their users and be a steward of crafting great experiences
- Enjoys being a generalist working on whatever it takes to solve problems and delight users
