Job Description
SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1200+ people in our international community.
We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.
About the role:
We’re looking for a highly responsible and tech-savvy E-commerce Data Specialist to support daily e-commerce operations for our Shopify store. This role is ideal for someone who loves working with digital tools, learns fast, and takes pride in getting things done accurately and on time.
Excited? Let’s see what it takes 💛
What you will do:
- Execute day-to-day operational tasks within the Shopify platform to ensure smooth ecommerce performance;
- Upload new products, update existing listings, manage SKUs, inventory, and product data as instructed;
- Complete tasks in a timely and reliable manner with strong attention to detail and accuracy;
- Support E-commerce Specialist and E-commerce Manager with additional operational tasks as needed;
- Quickly learn and adapt to new ecommerce tools, software, and internal workflows;
- Maintain quality and consistency across product content and store assets.
What you need to succeed in this role:
- 1+ year of experience in marketing or a similar digital role;
- English proficiency at a minimum of B2 level, both written and spoken;
- Comfort with technology, able to confidently navigate multiple platforms and tools;
- Ability to learn quickly and solve problems independently;
- Reliability, attention to detail, and motivation to get things done;
- Ability to work in a hybrid format in Warsaw.
Will be a plus:
- Experience working with Shopify or other e-commerce platforms;
- Basic knowledge of digital marketing or e-commerce terminology.
Benefits:
- Provide services during business hours;
- Opportunity to cooperate fully remotely;
- Friendly, supportive and forward-thinking environment;
- Compensation in USD;
- Great management with no bureaucracy.
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
Are you a detail-oriented e-commerce specialist with a passion for driving online sales? Do you enjoy optimizing product listings, managing Shopify or other e-commerce platforms, and using digital marketing insights to boost conversions?
Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Know someone perfect for the role? Refer them and get rewarded!
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .
