ISTA Solutions

We provide remote staffing and workflow solutions for businesses. We offer customized workflow solutions and skilled agents. Our global resources provide comprehensive support.

Our services include back office support, data input and processing, order fulfillment, customer service (inbound and outbound phone, email), technical assistance, billing services, recruitment, and credentialing support.

We primarily serve the healthcare industry, assisting U.S.-based clients with needs like:

• Identifying and onboarding talent for Skilled Nursing Facility roles.
• Providing multi-channel customer support for healthcare services.
• Coordinating therapy services and insurance authorizations.
• Offering support for healthcare technology.
• Managing medical accounts receivable and payment posting.

We operate in the Outsourcing and Offshoring Consulting industry.

We aim to be long-term partners in our clients’ success. We build strong relationships and provide ongoing support and guidance.

We emphasize transparency and honesty, operating with openness, ethics, and straightforwardness in all client interactions.

We maintain a values-driven culture.

We have between 1001 and 5000 employees. Our work environment is fully remote.

Our culture is strong and values-driven, focusing on work-life balance and continuous learning. It’s an inclusive environment where everyone is encouraged to thrive, pursue their passions, and learn new skills, supporting career growth.

Employees often collaborate with cross-functional teams and internal stakeholders.

We offer a competitive salary and benefits package. Employees receive health insurance, which includes free coverage for dependents.

Additional benefits include:

• A 10% night differential.
• An attendance bonus.
• Paid time off.
• Leave credits that can be converted to cash.

We conduct performance appraisals and compensate for South African public holidays in accordance with the BCEA.

Our work environment is fully remote.