Vital.io

We are a HealthTech company focused on AI for patient care and navigation. Founded in 2017 by Aaron Patzer, creator of Mint.com, and Emergency Physician Dr. Justin Schrager, our HIPAA-compliant, cloud-based platform integrates with any electronic health record (EHR) or emergency department information system (EDIS).

We guide patients through their entire hospital journey, from ER visits to inpatient stays and even after discharge. Our platform uses AI, including Natural Language Processing (NLP), to perform several functions. This includes predicting ER wait times, explaining complex test results to patients, and helping them adhere to follow-up appointments and medication schedules.

By focusing on these areas, we aim to improve patient engagement, communication, and satisfaction, which also helps improve HCAHPS scores. Our technology helps address challenges like long ER wait times and patients leaving without being seen (LWBS). We offer solutions for ER, Inpatient, and Access experiences.

Our client success team builds strong relationships with healthcare partners, including clinical, operational, and executive staff. They work to ensure our platform is adopted, used effectively for patient care, and that any issues are resolved quickly. This helps maximize value for healthcare organizations.

We offer comprehensive medical, dental, and vision insurance. Our employee benefits include paid leave, a 401(k) match, and retirement benefits. We also provide bonus opportunities and a competitive base salary.